Swig LifeReviews of swiglife.com

I ordered a Swig Cooler in May to use during this summer. It was delivered with the inside insert broken in multiple places. Your customer service is difficult to navigate and causes a lengthy process. I waited and filled out a warranty and a replacement insert arrived today, MONTHS LATER after ya'll were advised immediately back in May that it arrived broken and THIS one is Broken also! and it is MONTHS later and I have no cooler to use which is costing me more money. They Also have refused my request for replacement stoppers. It's hit or miss if they will stay in a particular bottle and I'm always having to catch it and put it back in place. 2 of my water bottles were delivered without one. Although I buy quite a bit in Swig Products I want my Money back and I will NEVER order from Swig again.

I wanted to love this company. I got a coffee cupas a gift. I loved the shape, size and the metal handle. Kept coffee really hot. So I went to their website and bought some items on sale. One was the 20oz water bottle. Worked great until the rubber stopper plug came out and was lost. Its small and wasn't noticed until trying to figure out why it wad leaking when turned sideways. I filed a claim online. All I wanted was a replacement stopper. No, they said it was on clearance so they wouldn't replace the water bottle. They don't have a replacement part either. They wanted to give me a coupon for the price of the item. This does me no good. I couldn't find a bottle for the clearance price. Why wouldn't they have a replacement part. Oh, made in China!

Absolutely do NOT buy from this company! WORST customer service EVER!!!! Yeti, Stanley, Brumate, SM, they will run this company out of business with the customer service the way it is! Don’t waste your money! None of it is worth it AT ALL!

I was so excited to try Swig for the first time and although the service was friendly for sure, my first “swig” of my drink was met with disgust. Some kind of unidentified nail polish or paint chip was in my mouth and it gagged me immediately. The drink itself was way too sweet but I probably would have been able to get through some of it had it not been for the foreign object in there as well.

They sent me TWO DEFECTIVE BOTTLES and they have no decent return method. It’s a scam. My only silver lining is that the useless money scam bottles were just for my use. I had an extensive Christmas order I never hit send on. Stay away.

2 stars only because I liked the pattern! BrüMate is way better! Cup came with out a bottom tried to claim a warranty they informed me that they could not give the matching replacement it was black or aqua that there was nothing they can do for the price I paid the least they could do is send me a color matched replacement that came on the cup does okay with keeping temp but there are cheaper better options with better customer service I recommend just buying the brand you want and get a dupe made! I was hoping for a better experience but basically got told screw off will not purchase their products again after this. Should not have to replace the entire cup for the bottom bumper that should had been on it to begin with! This was my first and last experience and product with them.

This “company” is fake. They use fake names and there’s not a legitimate owner. I suspect “Sally” is one of the fake people behind this. Reported to FTC and IRS for fraud.

My backpack cooler zipper disintegrated after a little over a year, and is no longer covered. It was kept in side a controlled climate and never got wet. No longer under warranty, now have to throw out. I paid over $100 for it.