Darla B.
I wanted to love this company
I wanted to love this company. I got a coffee cupas a gift. I loved the shape, size and the metal handle. Kept coffee really hot. So I went to their website and bought some items on sale. One was the 20oz water bottle. Worked great until the rubber stopper plug came out and was lost. Its small and wasn't noticed until trying to figure out why it wad leaking when turned sideways. I filed a claim online. All I wanted was a replacement stopper. No, they said it was on clearance so they wouldn't replace the water bottle. They don't have a replacement part either. They wanted to give me a coupon for the price of the item. This does me no good. I couldn't find a bottle for the clearance price. Why wouldn't they have a replacement part. Oh, made in China!



