Swig LifeReviews of swiglife.com

I ordered two of the collged cups ( or so I thought) for my mother to connect her with my father that passed away earlier this year. Instead I got two cups that aren't even close and one I can't return. I would warn others look elsewhere for a cup. I will not be buying from them again.

My friend and I tried the new Swig in Indian Land, SC. We are not soda drinkers, but figured we would give it a try since it was new. We waited about 30 minutes in line. I ordered The Tropic and my friend had the Buttered Beer. The young lady taking the order came to the car and asked us what size we wanted and we both said "small." We even turned down the AC so she could hear us repeat the size again...SMALL. When she calculated the order, It was a few dollars more than we had calculated and we wondered what happened. When we got to the window, they handed us large (32oz) cups!!! I even commented that this couldn't be a small. Then they said they couldn't fix it because we already paid for it. No refund, no coupon, no nothing. Needless to say the drinks were a concoction of underwhelming sugar...disgusting! We made the same mess in the 80's when you pushed all the sodas into one cup from the fountain machine. I will stick to flavoring my own water and saving me $5 to do it.

Placed an order. Upon receiving the shipment confirmation and seeing odd activity with the package in transit, diverted to different locations further away from delivery address than the original dispatch state, I wrote in to inquire about the status of the order. My subject line containing the original order number was changed by them on response to ‘swig drinks order’ and a 2nd response (first being the automated one) advised me that I have Swig Life confused with another company and that I should reach out to them ‘helpfully’ providing their website (swig drinks). Problem is that my order was very much with Swig Life. I’ve followed up multiple times clarifying that I was attempting to contact the correct company and for them to track my order via number and or email associated with the order. Each time, same pattern: first an automated email and then another saying the exact same thing re: having them confused with another company. It’s completely non-sensical. Not a single word of my inquiries was addressed. ‘Customer service specialist’ signature does not contain anyone’s name, suspect they are in another country using boiler plate responses to confuse poor customers looking for their order or resolution to order issues. There’s no phone number on site. Instagram account is fake with clearly fake followers and of no real help. As of this moment no one actually acknowledged the issue nor addressed my inquiries. Yet the money was taken weeks ago when original order was placed. Fraud in the clearest sense of the word. Stay away unless you want to give away your money (up to you).

I ordered the Halloween "GLOW IN THE DARK" Mega Mug last year. (Jack-O-Lanterns) --- It does NOT glow in the dark. I've set it under lights, in the sun, basically tried everything to "charge it" to glow. It does NOT. AND there is NO PLACE to leave a review on their website.

I ordered a Swig Cooler in May to use during this summer. It was delivered with the inside insert broken in multiple places. Your customer service is difficult to navigate and causes a lengthy process. I waited and filled out a warranty and a replacement insert arrived today, MONTHS LATER after ya'll were advised immediately back in May that it arrived broken and THIS one is Broken also! and it is MONTHS later and I have no cooler to use which is costing me more money. They Also have refused my request for replacement stoppers. It's hit or miss if they will stay in a particular bottle and I'm always having to catch it and put it back in place. 2 of my water bottles were delivered without one. Although I buy quite a bit in Swig Products I want my Money back and I will NEVER order from Swig again.

Absolutely do NOT buy from this company! WORST customer service EVER!!!! Yeti, Stanley, Brumate, SM, they will run this company out of business with the customer service the way it is! Don’t waste your money! None of it is worth it AT ALL!

They sent me TWO DEFECTIVE BOTTLES and they have no decent return method. It’s a scam. My only silver lining is that the useless money scam bottles were just for my use. I had an extensive Christmas order I never hit send on. Stay away.

This “company” is fake. They use fake names and there’s not a legitimate owner. I suspect “Sally” is one of the fake people behind this. Reported to FTC and IRS for fraud.