SWEnginesReviews of swengines.com

My mechanic installed the engine and it had an oil leak so he called SWEngines and they wouldn't answer his call and never called him back. The transmission had to be pulled twice before the oil leak was fixed. He even changed the oil pan which shouldn't have ever been messed with. Needless to say, I am not all that impressed with SWEngines's customer service.

2006 Volvo XC90 with 195000 miles needed new engine. Ordered replacement from SWengines and so far have had no problems. Replacement engine was installed by an independent former Volvo mechanic.

Found SW Engines online with the engine I wanted for sell. Sell price appeared to be high, but after checking have only 71K miles on engine. My mechanic thought if as advertised, I good deal at a good price. Completed sale with scheduled delivery expected within ten days. Motor arrived on tenth day and checked out by my mechanic. Engine very clean. Installed within 20 days of purchase with new timing belt, plugs and wiring. Has run perfectly for the past three months. I could not be more pleased.

We had a great experience with SWEngines. The people we talked to were helpful and answered our questions. Shipping was very fast and our mechanic who installed the engine said it was one if the best used engines he has seen, very clean. We have been driving for a few months now and all is well! I have recommended SWEngines to a couple if friends already. Hope this helps as you never know when ordering off of the internet these days.

would use them agine, will see if I have a warrenty issue.

I purchased a 2005 Jaguar engine with 55,000 miles in January of 2015. Immediately upon installation the engine made excessive noise, presumably a timing chain tensioner. I called the warranty line but never received a return call. The noise has gotten worse and is virtually undriveable. I called again and finally was able to speak with someone in warranty.....not a very professional person, who suggested I just pay to fix the problem or that they could send me another engine but that the warranty would not cover the removal and replacement as advertised. People would be foolish to consider the warranty at SWE to have any value whatsoever.

I was in need of a engine for my Cadillac. I started searching on the internet for the part. SW was the first company listed. Found exactly what I was looking for right off. I contacted the company to ask numerous questions and read reviews on their page. Excellent Customer Service! The lady I spoke to answered all of my questions and never once tried to rush me off the line. I have been extremely pleased with my product. The garage that replaced the engine in my car was also, very impressed!

We ordered an engine that was supposed to have only 57,000 miles for my 1998 Transport on March 4. Received at my mechanic's shop on or about 3-16-15. I received a call from the shop 3-19-15 saying that the motor is in but the car runs a little rough. When I and my friend got there, the mechanic who worked on it told my friend to listen to how it runs. It was ticking, mechanic also said that the bottom of the motor was not running right and that we got a bad motor. My friend called SW Engines while we were at the shop. First he spoke with Scott, who put him on hold, after about 10-15 mins, someone named Joe answered. Before my friend could explain all that was wrong, he was quickly put on hold again. When the last person finally answered, he refused to give his name when asked, which is very telling. My friend put our mechanic on the phone to speak with the nameless person that was on the other end. My friend asked why are we responsible for paying labor charges or any costs to replace a motor that was defective and no good from the beginning. As my friend asked more questions, apparently the nameless person got angry because he hung up on my friend after saying that another motor would be shipped. Yes, he hung up on him. I and the mechanic was standing right there when it happened. Perception and integrity means a lot to us and because of the actions of those who kept putting us on hold for long periods, being told we have to pay for a whole new install on another motor that SW Engines sends, which we don't trust will be a good one and being hung up on shows EW Engine in a negative light. We have completely lost trust with the company and would truly prefer to just get our money back, period. We are in the process of drafting a letter to send to the BBB and the Attorney General with our concerns and complaints once all of this is done. Again, we would rather get our money back and go elsewhere. Fool us once, shame on you......Fool us twice......don't think so, smh.