Sweetflexx.com Reviews | Read Customer Reviews of sweetflexx.com

Sweetflexx.com Reviews | Read Customer Reviews of sweetflexx.com

Sweetflexx.com reviews

62 approved reviews, newest moderated first

Ginger B.
Aug 7, 2026
Love these leggings
Love these leggings ! At first I was hesitant, but after trying them for a few days my legs feel better and are looking better too !!!! They are great 😊
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Carolyn A.
Aug 5, 2026
Amazing customer service
Amazing customer service. Very responsive and worked with me to adjust a size on an order. Sizing is a little inconsistent, but they are great and the company worked with me to find the right fit!
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David D.
Aug 4, 2026
These are officially the only leggings…
These are officially the only leggings I will wear now. Everyday wear and comfort too. And their customer service is the best. Responsive and prompt in questions.
Response from Sweetflexx.comAug 4, 2026
Thank you so much! 💜 That truly means the world to us. We're so happy your Sweetflexx leggings have become your go-to for everyday comfort! And thank you for the kind words about our customer service—we're always here to help. Thanks for being part of the Sweetflexx family! 😊
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Mary P.
Jul 29, 2026
Sweetflexx’s tights and shorts
I’ve been wearing the Sweetflexx tights for several years now. Just bought the shorts for summer. They are comfortable and look great. Women I don’t know stop me and ask me what I do to keep my legs looking sooo fabulous!! It’s the Sweetflexx 🥳🥰
Response from Sweetflexx.comAug 4, 2026
We absolutely love hearing this! 🥰 Thank you for being part of the Sweetflexx family for all these years! We're so glad you're loving the shorts just as much as the leggings. And those compliments on your legs? We'd say that's the Sweetflexx effect! 😉✨ Thanks for sharing—we're cheering you on every step of the way!
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Rebecca
Jul 21, 2026
Great Customer Service
I reached out to Sweetflexx with questions about their leggings. Joy was empathetic to my medical situation and helped me find the best style for my needs. We emailed back and forth numerous times and my order was promptly shipped. My experience with Sweetflexx's customer service was fantastic.
Response from Sweetflexx.comAug 4, 2026
Thank you so much for your kind words! 💜 It was truly my pleasure to help you find the best style for your needs. I'm so glad we were able to find the right fit together and that your experience with our customer service was a positive one. Wishing you comfort, confidence, and support every step of the way. Thank you for choosing Sweetflexx! 🥰✨
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Sharon Jordan A.
Jul 15, 2026
Don’t order
Sweet flex advertises their products are returnable. I emailed the company the day after receiving my leggings in the mail. Mark emailed me back saying a return will not be a problem but first he wanted to know why I was returning them. I responded to his email stating that they did not fit correctly and please provide me with information on how to return them. I never heard back from Mark. I have emailed the company three times and have not heard anything back from them. Please do not order anything from this company or you might be out your money.
Response from Sweetflexx.comJul 16, 2026
Hi Sharon! We're so sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. We have checked your order and can see that Marc has sent two emails with the return instructions. If you haven't received them, please check your spam or junk folder, as they may have ended up there. If you need any further assistance or have any questions about the return process, please let us know. We're more than happy to help and want to make sure everything gets resolved for you.
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Amal P.
Jun 11, 2026
Challenging return process
An update dated July 13 - I was finally able to make a return. I stand firm that the return process was difficult. It took multiple emails to get a return label. In addition, the return portal consistently stated: disabled. Returns are difficult. Customer service is challenging. I have upgraded the review to three stars, because the return was finally accepted. I will not purchase from SweetFlexx again.
Response from Sweetflexx.comJul 14, 2026
We're truly sorry to hear that this was your experience. This is not the experience we want any customer to have, and we completely understand how frustrating and exhausting it must have felt. We sincerely apologize if our return process caused unnecessary delays or made you feel like you were being given the runaround. That is never our intention. We want our customers to feel supported every step of the way, and we're disappointed that we fell short in your case. Hi Amal! We've just sent you an email because we'd genuinely appreciate the opportunity to make this right and earn back your trust. Thank you for taking the time to share your honest feedback. We hope you'll give us the opportunity to turn this experience around.
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kristi G.
May 26, 2026
Need to return and no one responds
I ordered 2 pair didn’t like the pattern on them and they didn’t fit (I do have a friend that likes hers) why I won’t give them more stars is the fact that I have emailed 5 times and still no word back on how to return. Been very frustrating!! Phone number I got from website doesn’t work.
Response from Sweetflexx.comJul 14, 2026
Hi Kristi! We're so sorry for the frustration you experienced, and we sincerely apologize that this happened. We reviewed your case and can see that our team did respond to your emails, but it appears that for some reason some of our replies may not have reached your inbox. We understand how frustrating that must have been, especially when you were simply trying to process a return. We're glad to see that your return has since been resolved, but we're truly sorry for the inconvenience and confusion along the way. Your experience is important to us, and if there's anything we can do to earn back your trust, we'd love the opportunity. Please don't hesitate to let us know—we're always here to help. Thank you for your feedback and for giving Sweetflexx a try.
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