Greg F.
DO NOT GO NEAR THIS COMPANY
I ordered the suit that was advertised, and it looked completely different to the one advertised, and also a completely different colour. The suit was a complete joke. It looked like something Willy Wonka would wear. So I emailed sweetearing, and they played me for a right complete idiot. They said the suit will look different because of the lighting of the photography. They do get back to you when you email them, but it's a real slow lengthy process. When I told them I wanted a full refund because I wasn't happy with the suit, I sent the suit back, and had to pay over £30 for the postage. I wish I could upload a photo of the suit advertised, to the suit they sent. It was an absolute joke. PLEASE STAY AWAY!!
Response from SweetearingJun 9, 2025
Hello dear, We’re genuinely sorry to hear that you were disappointed with your order and overall experience. This is never the outcome we want for our customers. We understand how frustrating it must have been to receive something that didn’t meet your expectations, especially when you were counting on it. Please know we take your feedback seriously. If there’s still anything unresolved, we truly hope you’ll reach out to our customer service team through our website so we can personally look into this for you. We are always here to help and want to make things right wherever possible. Your feedback is greatly appreciated and will help us improve our products and services. If you have any questions, please feel free to contact us. Have a nice day. Best wishes, Sweetaring Customer Service Team


