Sweetearing is a website that offers stylish and affordable suits. Whether you need a suit for everyday use, a wedding suit or a sequined prom suit, Sweetearing has it all.
Sweetearing (sweetearing.com) has 138 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
sweetearing.com
Website
sweetearing.com
Category
Clothing & Underwear
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Absolute pleasant experience.. quick , professional, seamless I’d most definitely do biz with them again
Response from SweetearingOct 22, 2026
Hello dear,
We’re so happy to hear everything went smoothly and that you had such a positive experience with us. Thanks for your kind words and for giving Sweetearing a chance. We look forward to serving you again!
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
TS
Tenicka S.
Very easy to work with
Very easy to work with. Good quality
Response from SweetearingSep 29, 2026
Hello dear,
Thanks for sharing this with us. We’re glad everything went smoothly and that you were happy with the quality. We really appreciate your support!
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
PP
Philip P.
Scam
Ordered a 3 piece suit. Shopify says delivered but I have not received this. Tried contacting customer support several times and had no reply. I’m starting to think this is a scam
I have now been contacted by customer service and tracking explained that there was an issue with shopify and to expect my delivery soon.
Response from SweetearingSep 16, 2026
Hello dear,
We are sorry to hear that you have not received your order and that you have had trouble reaching our customer service. We understand how concerning this can be when the tracking shows the package as delivered.
Our usual customer service response time is around 24 hours. Responses may take a little longer during weekends or holidays. We also recommend checking your spam or junk folder in case our reply was filtered there.
If you have contacted us several times but have not received any response, it is possible that your messages did not reach our customer service inbox. We do not intentionally ignore customer messages, and we always want to help resolve delivery issues as quickly as possible.
Please contact us again with your order number, and we will be happy to check the delivery status and help you with the next steps.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
NI
Nicholas
Take great care!
Take great care to read the returns policy on the website. You will quickly see that you are taking a huge risk of a dispute with Sweetearing. Things are cheap and you pay for what you get! I would not touch this stuff.
Response from SweetearingSep 16, 2026
Hello dear,
We appreciate you taking the time to share your concerns.
Our return requirements are in place so we can check the condition of the product and properly review the reason for each return. They are not intended to create unnecessary difficulties for our customers or make it harder for someone to receive help with a genuine issue.
We also take your comments about our product quality and pricing seriously. We will continue reviewing customer feedback and working to improve both our products and the information we provide on our website.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
MS
Mike S.
Panama hat order, unfriendly & tricky refund process
Panama hat order. The hat looked plasticky and cheap, I did not feel it matched the description advertised. I requested a refund. Reluctance foremost. Then a series of emails to answer usually with photos (packaging, state of the item, etc). I had to request the address, find a courier, dispatch (photo of dispatch docs), check tracking and when it showed as received notify Sweetearing. I did get a refund after about 23 days but I had to sweat for it!
Response from SweetearingSep 16, 2026
Hello dear,
We are sorry to hear that your experience with us was not what you expected. We sincerely apologize for the concerns you had with the Panama hat and for the frustration you experienced during the return and refund process.
We truly appreciate you taking the time to share this feedback with us. We will take your comments seriously and work on improving the product quality, product descriptions, and return process to provide a better experience for our customers.
Thank you again for sharing your experience with us. Your feedback helps us see where we need to do better.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
JG
J G.
Easy online shopping
Easy online shopping, great price and awesome customer service!
Response from SweetearingSep 4, 2026
Hello dear,
Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your shopping experience with us and that our prices and customer service met your expectations.
Providing a simple, enjoyable shopping journey and helpful support for our customers is always our goal. Your kind words mean a lot to our team and encourage us to keep improving.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
BE
Betty
Late arrival, wrong size from advertised - complex return service
I ordered a Breathable Cotton Waffle Dressing Gown for a hospital trip. It arrived after 12 days - conflicting from the information advertised - which was 4-7 business days on one part of the site and 6-10 on another. Either way too late for me and the company then reported an extra 5 days was needed for "business shipping"! It was far too small. Says they "runs large" and this is a large but fits more like a small/medium - and doesn't relate to measurements given. Returns policy very complex. Asking online for yellow plastic label in tact and no label provided. Asking for photos of measurements. Decent-ish quality and nice design but a total rip off for the originally advertised price and wild goose chase of getting my money back. Beware!
Response from SweetearingSep 9, 2026
Hello dear,
We’re truly sorry that the dressing gown arrived too late for your hospital trip and that the sizing did not work for you. We’d also like to clarify that the shipping time shown on our website refers to business days, excluding weekends and holidays. Any processing time is separate from the shipping transit time. We’re also sorry that our return process felt complicated and caused you additional frustration. The photos and label information we request are intended to help us verify the item’s condition and process returns correctly, but we understand that this can feel like a hassle from a customer’s perspective.
We appreciate your feedback regarding the shipping information, sizing description, and return process. We will share your comments with our team and review these areas to see where we can improve.
We would also like the opportunity to help resolve this matter directly and make the return process as straightforward as possible. Please contact us at email with your order information, and our customer service team will be happy to assist you.
We’re sorry again that your experience did not meet your expectations, and we appreciate your feedback.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
FH
Fiona H.
I am soo disappointed with the panama…
I am soo disappointed with the panama hat I bought for my husband. It arrived in a battered old box and the quality of material for the hat is definitely substandard. I did check out the reviews, but BEWARE, the first 10 or so are excellent reviews, and because I was ordering quickly I failed to see the other very poor one star reviews that followed. I'm guessing it will be nigh on impossible to return without a lot of hassle and expense! Do not buy from here, this is a mistake I will learn from!
Response from SweetearingAug 20, 2026
Hello dear,
We are sorry to hear that the Panama hat arrived in poor condition and that the quality did not meet your expectations. We understand how disappointing this must have been, especially when the hat was purchased as a gift for your husband.
We sincerely apologize for the condition of the packaging and for the concerns you have about the material. We take this feedback seriously and will review our packaging and quality control processes to help ensure hats are better protected during transit and meet the standards shown in our product information.
We also understand your concerns about the return process. We do not want you to feel that getting help from us is unnecessarily difficult. Please contact our customer service team with your order details, and we will review your case and do our best to provide an appropriate solution.
If you have any questions, please feel free to contact us.
Have a nice day.
Best wishes,
Sweetaring Customer Service Team
