SWAUReviews of swau.com

Great company that I've worked with for years. They've helped me add Robert Downey Jr, Cillian Murphy, John Cena, Sasha Banks, Gal Gadot and more stars to my collection.

For any autograph collector fan out there, SWAU is the best! Literally the gold standard in the autograph and private signing industry! From the best prices, customer service and best autographs offered in the world! They also run a month auction where you can find rare items and sometimes can snag stuff for crazy low prices that you wouldn’t be able anywhere else!

SWAU is the greatest autograph company hands down. 10/10 in all areas .. VIP since day one and have nothing but great experiences.

They are legit but terrible business people. Signings take months and often get postponed without notice. I sent them a “Stranger Things” poster to be signed by Winona Ryder. This was months ago. I also need it signed by Finn Wolfhard who is appearing at a show next month. Since the Ryder signing is delayed, I asked SWAU if they could return the poster temporarily with me paying for shipping. They said it would be a $50 charge and I would have to skip the Ryder signing. So unbelievably unhelpful. All communication is done by email. There is no phone number to call. Never doing business with them again.

Worst company! Ordered a product in Nov for a Christmas Delivery for my Military brother who was coming in for Christmas from overseas! I received not correspondence ! I reached out to them to see when I could expect my purchase and I was told that it would not be delivered in time for Christmas! I have no gift now for my brother! I wish I would have checked the reviews first! Worst Company EVER!

Scammers. I sent two pictures first one was of signature second the book which captured my socks.. Guess what I got authenticated of my socks are you kidding me. When I sent them email they did the signature it was the same automatic type authentication. Asked for the money back as how can you authenticate my socks and the will not give me their address. Do NOT USE THIS SERVICE. It’s not work a star or a penny.

My item was handled very poorly. It arrived in terrible condition. They didn't put any care into it. It also didn't have the Beckett Witness Authentication that I paid for. I feel that refund for something like this should have been automatic on their part. It's also worth mentioning that they didn't get the pen color right. Prior to ordering, I asked if I can have it signed with an orange paint pen. They confidently answered "Of course!". Maybe right then and there, already mention that the pen color is not guaranteed. This company really lacks integrity.

I recently attended a comic con that was officially partnered with SWAU. I was unable to get confirmation that the celebrity I wanted to see there was doing signings at the con, so I sent in the item I wanted signed through this service just to be sure I got the autograph. I had heard online that there was likely to be a long wait before getting my item back, but I was okay with a wait. I ended up getting the item back just under a month after the con. I don't know if they've gotten faster or if I just got lucky, but it was a nice surprise. My entire experience was extremely positive! The print I sent in got a tiny nick during shipping. I got an email letting me know what happened with a picture attached. They asked if I wanted to send in a replacement to be signed that wasn't damaged, which I opted to do. It was a very much appreciated and nice gesture that guaranteed that I got my item back in perfect condition. Overall I had a fantastic experience using this service! I got my print signed exactly like I wanted and got it back quickly and in perfect shape. I will absolutely be using SWAU in the future if it's an option.