Mohamad Ali B.
Customer Service Feedback
SWAU not only is the best in what they provide and offer but also their customer service is exceptional they were very responsive and I’m very glad with the item I won in the auction.

SWAU connects fans to their favorite celebrities with autograph opportunities from Star Wars, Marvel, DC and more. We help bring your favorite stars to the world's top comic conventions, and offer monthly auctions, autograph authentication and engaging online communities to collectors worldwide.
SWAU (swau.com) has 211 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mohamad Ali B.
SWAU not only is the best in what they provide and offer but also their customer service is exceptional they were very responsive and I’m very glad with the item I won in the auction.
John S.
I have been taking part in SWAU auctions for sometime and have won several great items. The whole process is great from the bidding to receiving the items. Simple no hassle process. Fast and secure shipping. Items are always in great condition. A+++
Dominic S.
My mail in item was sent, received, and acknowledge by SWAU. Once the signing was complete, I received notification that my item was being prepared and then notified when it was shipped to me. Great service on all aspects, thank you!
Crystal
SWAU has always gotten back to me if I have any questions in a timely manner. They take good care of what I send in and the signatures are good. I have never had any issues with this company in all my many years of using them.
Matthew C.
I've had great to exceptional service every time I've used them for private signings for actors like Henry Cavill, Keira Knightley, David Corenswet, and most recently, Tom Holland. Signing schedules can be delayed or take longer, but I haven't been disappointed by SWAU's actual products or customer service. Attention to detail in both quick shipping and where the actors sign is second to none.
Haste
Easily the safest company to purchase from and work with.
Big D.
A superb quality photo autographed in the colour as requested and delivered expertly packaged in a very prompt and professional manner. Absolutely first class experience. I definitely recommend SWAU.
Michael M.
Just a great experience all around. When there was an issue with the discount code I was sent, CS staff got back to me right away to resolve the issue and everything worked out grandly.