SWAUReviews of swau.com

First off I reached out to the company and they at SWAU have refused to reach back. Second i get a funko from them and paid 60 bucks(robbers) but figured its easy then sending in mine. Then I get the tom holland signing then that cost . I figured id have it graded and encapsulated..The nerve of them giving me a garbage funko for 60 bucks . Graded at a 7 are you kidding me the corners damaged and top flap ripped. Really I pay 60 for a 9 buck funko and you give me garbage. Then I get a garbage score and paid 50 for that. Then the encapsulated funko was damaged at the bottom of the case . Absolutely redicules the service given for the money spent and invested . 4 emails to them over the past month about this and they don't even care to reply because how can you explain such trash offered from this company. If I were you id make sure you're careful with them because the care is completely gone from this company. You spend the money they take it and then @SWAU ignores you . Il never use this company ever again . What a sad display of customer service and when you spend 60 bucks for a funko your getting encapsulated and graded you would think they would care...then to complain you think they would correct what they did but they don't care. I could care less how busy you are no excuse to ignore a customer that just invested 500 at you're company. Good luck dealing with these butchers.

I've had great to exceptional service every time I've used them for private signings for actors like Henry Cavill, Keira Knightley, David Corenswet, and most recently, Tom Holland. Signing schedules can be delayed or take longer, but I haven't been disappointed by SWAU's actual products or customer service. Attention to detail in both quick shipping and where the actors sign is second to none.

I have waited for the Tom Hardy signing to take place for nearly two years. It finally happened, and my item arrived. This was an image that I personally submitted, with distinct instructions, pen choice & color. When I opened the package, I was devastated to find it was incorrect. I reached out SWAU and their customer service is non-existent, told me to accept. They offered no solution or remedy for their mistake. I paid a substantial amount of money for this signed photo, and it's not what I paid for.

Easily the safest company to purchase from and work with.

A superb quality photo autographed in the colour as requested and delivered expertly packaged in a very prompt and professional manner. Absolutely first class experience. I definitely recommend SWAU.

Scammers returned item with no paperwork fake business they take your money and return your item …you’ve been warned !🫵

Just a great experience all around. When there was an issue with the discount code I was sent, CS staff got back to me right away to resolve the issue and everything worked out grandly.

Great service, really happy with my signed Funko Mystery box! I know it’s pot luck with mystery boxes but this was well worth it!!