SwapsyReviews of swapsy.com

Swapsy really convenient and believable.

This is a great place for currency swap, and it make sure you did receive the money in order to be proceed.

In Aug 15, I sent the full amount of 1,114 USD to the seller and seller confirmed the proof of transfer during the same day. But in Aug 16, I received the notification that the seller has already sent me the CNY; then I opened my account to double checked that: nothing happen and I have received 0 out of 7,999 CNY. So, I immediately clicked the dispute and entered the issue during the chat box --- but no one responded since 8/16. I did send two emails to the Swapsy Support to describe my situation but still no one process it. For Swapsy, if you see this review, please reply to me and make payment correctly or your guys could pay it back to me; Then I will delete this review. Thanks

Customer service is extremely slow and clearly provided by non-native English speakers who do not understand English. I have been trying to get my money back for over a week for a transfer error and my request for the information I need to get my money back has been continually ignored. Until they sort out this customer service nightmare, avoid this company. They will not help if you have a problem. So far I have lost nearly $1000 on this service.

It's convenient and quickly.

I sent money on June 25 and my match received the full amount a couple days later, but now (July 14), I still haven't received my fund!!! It was a more than 1K USD transfer and I'm quite concerned right now! I emailed Swapsy bunches of emails but received zero response except for one auto-reply... I don't know what to say and what to do.. Anyone had the same experience?!

I used Swapsy twice. The first time I got my money after 5 days. This time, I paid on 7/9 and seller confirmed receipt on the same day. I am still waiting for my money today (7/18). Sent a message to customer support yesterday, but no response. I am starting to worry. How much longer I need to wait? Will I ever get my money back? What should I do if I don’t?What are my recourses against Sawpsy and the seller? What are other ways I can get some Yuan? All these questions are going through my mind. I asked them to refund my $400 USD if they can’t give me Yuan. Update: I finally received my money on 7/19. Swapsy did not reply to my email. But on its website, there is a message saying WeChat declined the payment. I created an Alipay account on 7/18 and received the payment the next day.

Swapsy is the most convenient currency exchange platform I have ever used. It has a wide range of options for amounts, and both small and large amounts can be easily completed. The order process is very simple and clear. It usually takes no more than one day from submitting an order to completing a transaction, which is very efficient. Most importantly, the whole process is very safe, which makes people feel at ease.