SwapsyReviews of swapsy.com

Very easy to use and the transactions finished in a few hours.

I've transferred thousands of dollars and CNY to and from China over the years with Swapsy. It is easy and secure. I have never had a single issue, and it's the cheapest and safest way I know of to get money back and forth. It's a genius system that I wish we could have for other countries as well!

I would like to give a one star rating based on the poor customer service. You email SWAPSY and then wait a whole day to get a one sentence response. "You will receive your funds on Wednesday or after Wednesday." "Wow!" "Really!?" After Wednesday can be any day. As long you don't run into any problems and don't need to communicate with customer service, then SWAPSY works just fine. I feel sorry for anyone that runs into a problem because you will be left wondering, "What is going on with my funds?" Shame on you guys for putting people through this. I think all of the positive comments are coming from people that have never had to email the support team.

Had a couple of glitches the first transaction because I didn’t know what I was doing. Strictly user error! As long as you follow the directions your money goes through just fine.

Fee is ridiculous high now, the platform used to be good, Now the fee to transfer usd to rmb is almost more than doubled than before. Pls reduce unreasonable fee spike.

I always use this site both in the US and in China, very convenient because 1), no physical cash needs to be had, and 2) you receive the money usually in a day, so I don't have to go to the bank and I can stay home lol. I wish the swap credits I earned didn't expire so fast tho

Very high fee. At this moment if you use WeChat, the fee is 7.77% for CNY to USD. On its home page, 1.5% is what they advertise. So just be aware. Maybe 1.5% is only for USD to CNY.

The transaction went very smoothly! I was a bit nervous at first, but I trusted the process and everything worked out. I exchanged USD for RMB, and received the money in my WeChat wallet after just a few days.