SwapsyReviews of swapsy.com

It is good for small amounts. I get charged $10 USD for receiving a wire, so when I transfer less than $2500 USD this fee makes more sense.

Warning: This merchant pays to encourage positive reviews. When you complete first transaction, only if it goes well, it shows an AD, pays you 100 credit (worth 1 USD) for a review. Ratings might be inflated for this merchant. Leaving a negative review to neutralize such fraudulent behavior.

The application process went smooth, sending the money via PayPal to the contact was no problem and got approved by Swapsy. The process stopped at this moment, no text/mail received for transfer during 10 days, poor customer support, no feedback at all. Finally I got the money in my e-wallet, without any notification in advance.....

I’ve been using it for years it’s safe straightforward and has worked more times than I can count

works. can't complain. Doubtful at first, but works! no problems so far.

I was a long-term customer using Swapsy to swap USD to CNY. The experience prior to 2023 was great. I didn't use it in the past 2 years until 1 weeks ago when I initiate a swap of around $800. 6 days have passed, I didn't receive anything. As it declare that most of transaction can be done in 48 hours, I have keep sending inquires on why I didn't receive the fund every day. No response so far. I have also send request to cancel the pending transaction and no response either. It makes me thinking it looks like a scam and I have lost the money! In that case, what should I do to sue them? Can I file a complaint to small business court? I have all the records of Zelle transfer and emails I sent to Swapsy support. Any help is appreicated! Thank you! Follow up on 11/02/2025: I have received the exchanged fund. Looks like it is just slow service, not good experience but it worked.

Registered with Alipay and received currency quickly. The process went smoothly. I will do more swapsy in the future

I just completed 2 swaps, one on 10/13/2025 and the other on 10/15/2025, using Zelle to transfer USD to the recipient and Alipay to receive CNY from the payer. Both time went smoothly. Each of the CNY payments was received in my Alipay account the same day the Zelle payment was confirmed. I would recommend those visiting China to get some CNY in their Alipay or WeChat Pay wallets through Swapsy before the trip because digital payment is now much more popular in China than cash.