Swap.com - Online Thrift & ConsignmentReviews of swap.com

Awsome shop site. I have oredered 5 times in the last few months. Only had issue with two pieces. Both too small. but it was easy return and one item i got credit and didn't have to return the item. Its great!

I can not say enough good things about this website!! Super fast shipping, quality products...I am hooked!

the quality and prices are unbeatable

I just love Swap.com!!! I can spend hours shopping while drinking coffee in my pj's!! Name brands, good prices, easy returns, quick delivery!!! Customer for life!!!!

I previously wrote a positive review about Swap.com, but now I can't recommend this company as a great place to shop for second hand clothes. My reasoning for changing my review is that I recently ordered clothes that were supposed to be "New with Tags" or "Like New." Well, to my astonishment when they arrived they were new, but what made me just say no more Swap.com was the dog or cat fur all over the clothes I had purchased! Seriously! Do the employees there just not care that they are selling people clothes that looked like "Felix the Cat" had rolled all over them? I understand these are used clothes or clothes that have been sitting in some lady's closet, but quality control should be in place at Swap.com. No way would I feel comfortable giving people clothes with my pet's fur balls on them and neither should this company. It is absolutely a lack of good morals to sell customers items labeled new, when in fact, they are just clothes that need to be disposed of and recycled. Of course, somebody may say, "Why not just wash them, they are from a used clothing shop." My remark back would be, "That is beyond reasonable, as I paid money for the clothes and expect them to be in "New Condition" and without Lucky's undercoat pinned into them!" So, anybody who is interested in second hand clothes and loves the idea of Swap.com needs to look elsewhere and just go in person to the thrift stores and consignment shops. At least, you know what you are purchasing, as you can see it and not rely on some employee in a warehouse to label items correctly. My lesson was learned and I feel it necessary to pass on this information to other people. Also, the clothes are priced too high without coupon codes and you can buy new clothes at stores for cheaper, especially during sales and with store coupons. It's a bit ridiculous to sell used clothes for the same price as department stores. Another con is the fact that they don't give you a return label to return clothes or a bag to send them back in, which can cause issues for some customers, who Swap.com expects to just print out a label. Easy peasy, huh? Most legitimate companies provide, at least, the return labels. The idea behind the company is awesome, but the people who work there are less than admirable. The 1 star rating reflects everything posted above.

Wish I had known about this company before just start shopping with them experience is great so far looking forward to to do more business with them soon.

Swap.com is a great place to find clothes at an awesome price! You never know what you will find, but you will find something good! Lots of great name brands. Orders quickly processed and nicely packed. Everything I have ordered was very good quality and returning a couple of things that didn't fit was no problem at all. Would definitely recommend!

Very nice good quality clothing and for a great price I love shopping at swap.com