Swap.com - Online Thrift & ConsignmentReviews of swap.com

Excellent condition and my friend really liked them. Her daughter loved them and put them all on at the same time. She insisted on wearing the hat to bed! I am so happy that I found this site.

I USED to love this site....used items and you could sell your items of clothing too...THEY GAVE MY $$ TO ANOTHER PERSON W/A DIFFERENT EMAIL ADDRESS AND WOULDN'T COP TO THEIR MISTAKE...hence causing lots of anger....I sent 12 items to sell, all sold, I got 7.00 for all...in payments...WHAT A LOUSY PLACE!!! SLEAZY AND CORRUPT!!! (some of the clothing shouldn't be on there, worn at least 10 yrs...)

Well I think Swap is ok for some things like, you do get some money for your items and it can come in Handy . But it takes long and often they seem to be not accepting more clothing. I used it and If you have anything you feel is special do not send it. I was surprised they did not sell some items, I thought were good and fashionable. The site has a great variety to choose from but since they do not post garment measurements;So some items I got I gave to my daughter she wears like a size 4 and it said large. I have told them they should do the measurements but they leave it up to the customer to know the size the brand puts out.

They will outright steal your clothes. I've sent in a few boxes and there's 1/3 of clothes that just magically "disappear." I keep a manual list, as well as photos, of all the clothes I send in. The workers there just take whichever items they like. Most of the "missing" clothes tended to be the new clothes, with tags on them. Then, the stuff they don't steal, about half of it gets rejected, even though they are good quality, like new or very good items. They also on purpose list them incorrectly. Too many are mislabeled to be an accident. Many are brand NEW WITH TAGS, and it's listed as USED. You can't miss the tag. Even the photos they took showed the tags. Even if they don't steal your clothes, or manage to not mislabel, they sell your clothes for next to nothing. And by next to nothing I mean literally NOTHING. I've had several items that sold where I received ZERO dollars. And the ones where I do receive money, the payout is pathetic. 30c and 75 for some items. They were completely unworn sweaters. I had a very nice sequin dress that was brand new with tags that I received a whopping $1.12 for. This place is a complete SCAM. They outright steal your clothes and pay you next to nothing for an ENTIRE BOX of clothes.

A wonderful company. Return policy is very easy, their customer service is wonderful. I have shopped around to find a good consignment store and Swap.com is definitely the one. Having 3 kids ranging from age 12 to 3 years old, i buy things for each of them. And also for myself. I have always been very satisfied with all my purchases. I would recommend this shop to anyone and everyone ❤️

I have bought and sold items on swap.com. I have been 100% satisfied with both. Online shopping can be tricky. But I can return any items I am not satisfied with for free with instore credit. That's a win/win for me. As far as selling clothes online, I have had a very low rejection rate and the only fee I have been charged so far is the shipping fee to swap. What I have made from sales is more than I would from a garage sale with no hassle. I have tried my local consignment shops but they didn't want the brands I wear. My taste is different than the demographic I live. I have had only positive expereinces with customer service as well. Very fast reply and very courteous. I have read the bad reviews on selling and I have to disagree. My experiences have only been good!

Note that most bad reviews are from SELLERS. That's for a reason, do not sell on SWAP.com. Like others had reported I was extra careful to review all items I sent out. They rejected 72%. Because my family is from France we got for my daughter super cute clothing from various popular brands. No stains, all in perfect condition. On top of that they have such high fees that you only get a few dollars back. This is a total waste of time. I would love this company to be audited to see where all the clothing supposedly "recycled" goes. I am totally convinced that it is resold to 3rd parties that sell for much more than what swap.com sells for. I will never recommend this site. It definitely lacks transparency.

Have had only positive experiences with Swap.com. I will continue shopping here! Great prices on great clothes! Keep up the great work!