Swain DestinationsReviews of swaindestinations.com

I can’t recommend Swain Destinations enough! Jacqueline and her amazing local team, Deidre & Zarina, pulled together the trip of a lifetime for me & my partner on very short notice — and it was absolutely flawless. They helped us check off our bucket list with an unforgettable journey to Victoria Falls, Kruger National Park, and Cape Town. Every detail was thoughtfully planned, yet we still had so much room for personalization to make it feel truly our own. From start to finish, every logistic was executed perfectly — smooth, seamless, and beyond my expectations. I’ll forever be grateful to Jacqueline and her team for making this dream adventure a reality!

We have been blessed to travel quite a bit; this was our first experience with Swain Destinations. From start to finish, they were tremendous. Above and beyond the call of duty! They excelled at making us feel cared for, protected, and removed the anxiety that can come when traveling to a new place. I could not recommend them more highly!

Their customer service was superb! We were contacted continuously every step of our journey while on vacation with our itinerary and reminders. Would highly recommend their services!

Swain was amazing from planning to the end of our trip. They were aware of our budget while finding safe and exciting ways to see Africa for the first time. I refer to this as a trip of a lifetime and it truly was. I didn't have to worry about a thing because everything was planned ahead, so we were allowed to truly appreciate this trip.

The trip was so well planned, and exactly what we asked for -- we started with a walking tour of Auckland to get acclimated, a trip to Hobbiton, a tour of the mountains, black sand beaches and rain forest, all with lovely, knowledgeable guides. They were super flexible, cancelling one trip when our plans changed, moving our transportation times when requested, and again, everyone was so nice!!

We just got back from Gorilla Trekking in Rwanda and it was a fantastic experience. The logistics were perfect from the moment we got off the plane through the moment we were dropped back off at the airport. Our driver/guide was fantastic, could not have been nicer or more accommodating, and had us at every hotel and activity without any issues and made sure we were extremely well taken care of every step of the way. No issues at any activity or any accommodation - everyone had our information and everything went off without the slightest hitch. Even still, we were contacted by local Swain representatives to ensure we were having a great time and as a point of contact for any issues should any arise. We also have travelled to New Zealand/Australia in 2012-2013 and to South Africa in 2016 and both of those trips were equally amazing. Cannot recommend Swain highly enough. Thanks!

Just returned from Botswana -- SWAIN did an absolutely fabulous job planning this trip for us -- everything went perfectly!!! Thank you SWAIN!

Swain went above and beyond in exceeding our expectations! They did a phenomenal job arranging flights, tours, guides, and accommodations. They listened to what we wanted in our trip, were easy to work with, flexible (including when a medical emergency delayed our trip by a year), and very reachable--they quickly responded when we had questions or needed assistance (which was close to never because of how perfectly they had our trip planned!). This was the trip of a lifetime for my little family, and I appreciate all of the thought and effort that was put into planning our trip. Thank you!