Swain Destinations Reviews | Read Customer Reviews of swaindestinations.com

Swain DestinationsReviews of swaindestinations.com

4.9220 reviews
Activities & Tours
Haverford, Pennsylvania

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Swain Destinations

About Swain Destinations

Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.

Swain Destinations (swaindestinations.com) has 220 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: swaindestinations.com
Website: swaindestinations.com
Category: Activities & Tours
Location: Haverford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swain Destinations reviews

220 approved reviews, newest moderated first

Tanya D.
Jul 2, 2025
So Africa Trip of a Lifetime
From the early days of planning our trip to So Africa & Zimbabwe, Swain Destinations was meticulous, responsive and incredibly knowledgeable. All of their recommendations were spot on, from accommodations to tours to activities, and their “on the ground” staff was stellar. One of our group members unfortunately suffered an injury during the trip and Swain’s help was invaluable in getting care for her and following up daily regarding her progress. The entire trip exceeded our expectations but the Safari portion itself was the highlight, and the lodge where we stayed for that portion was one of the most extraordinary places we have ever experienced. We would highly recommend Swain Destinations.
Response from Swain DestinationsJul 3, 2025
Thank you for your recommendation of Swain Destinations. It is rewarding to know that your entire trip to South Africa and Botswana was so memorable and that from the initial planning stage to the stellar care from our in-destination team while you were traveling, the arrangements exceeded your expectations. A safari experience is truly life-changing! We appreciate your support of Swain Destinations. Thank you. Anne Pace Customer Success Manager Swain Destinations.
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Sara W.
Jun 16, 2025
Great trip to New Zealand
I appreciated the recommendations that Swain made - everything was very smooth. Every day I received a text message with information for the next day's excusions. They were always available if I needed them (e.g., weather cancellation).
Response from Swain DestinationsJun 17, 2025
Thank you for sharing your feedback following your recent New Zealand trip. It is such a beautiful country, and we are pleased that you enjoyed our recommendations and that your trip was very smooth with the consistent assistance and updates from our local office. Anne Pace Customer Success Manager Swain Destinations.
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Parking.com C.
Jun 15, 2025
Excellent travel company
Swain Destinations really did a great job for us. They worked with me to create the perfect Australia itinerary, answered all my questions, and then managed the logistics to make the plan workable and efficient. All the hotels Garry selected were excellent, and our airport and hotel pickups were always prompt. George was great about staying in touch via text during our trip and dealing with any minor issues that popped up. I can't recommend Swain enough, and I will use them again when I plan my bucket-list trip to New Zealand.
Response from Swain DestinationsJun 17, 2025
We are happy to read your review and to know that the combined efforts of our team members, working together with you resulted in the perfect Australian itinerary. We look forward to helping you to plan and execute your next bucket -list trip to New Zealand when you are ready. Thank you for your comments. Anne Pace Customer Success Manager Swain Destinations.
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Ron G.
Jun 6, 2025
Melbourne, Tasmania, Lizard Island and Sydney 2025
Swain did a great job for us from beginning to end. They helped to create a personalized itinerary with great recommendations and were with us every step of the way, including daily texts as to who, when and where we should meet for tours. It was a highly memorable trip and we would strongly recommend Swain to others who are visiting Australia.
Response from Swain DestinationsJun 12, 2025
We are delighted to know that your recent trip to Australia with Swain Destinations was such a success and that you have returned home with special memories from your travels. The consistent support of our local office while you are traveling is so important and we value your recommendation. Thank you. Anne Pace Customer Success Manager Swain Destinations
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Christy P.
May 20, 2025
Australia
Kathryn and the entire team at Swain did a great job providing a professional and seamless experience! Thank you!
Response from Swain DestinationsJun 17, 2025
Thank you for choosing to work with Swain Destinations to plan your travel. It is rewarding to know that you found our team members provided a professional and seamless experience and we appreciate your comments. Anne Pace Customer Success Manager Swain Destinations
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Julie S.
May 18, 2025
Without question we’d use Swain again.
It started with the trip planning. Swain recommended Tswalu which was an incredible experience. All our transfers were seamless and in roomy, clean, well appointed sedans. All our accommodations were wonderful. Our tour guide for the Cradle of Humankind (also recommended by Swain) was friendly, knowledgeable, and accommodating. He offered a driving tour of Pretoria which was also interesting and informative. Without question, we’d use Swain again.
Response from Swain DestinationsMay 20, 2025
We look forward to working with you and your travel advisor to plan another adventure in the future. Thank you for sharing the highlights of your recent trip. A stay at Tswalu Kalahari is an incredible experience, and we are delighted you enjoyed your recent time in South Africa. Anne Pace Customer Success Manager Swain Destinations
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Alyce
May 16, 2025
Compassionate during a crisis
While our itinerary, hotels, guides, transfers and experiences have been priceless throughout our month of travels it was the care and compassion received during a family health emergency that really exceeded expectations. Here’s an example ; *we cannot imagine the emotional rollercoaster you have been through during your trip. We are so happy to hear that your daughter-in-law is due to make a full recovery. We'd love to help provide a little extra relaxation to let you know we are all thinking of you and your family.
Response from Swain DestinationsMay 20, 2025
Your very kind comments reflect our philosophy of “Luxury with Heart”. We were happy to hear that your family member will make a good recovery, and all our team members were thinking of you as you dealt with this emergency during your trip. Thank you for your follow up and your support of Swain Destinations. Anne Pace Customer Success Manager Swain Destinations.
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Anita M.
May 7, 2025
Felt like George Swain was watching over us
Felt like George Swain was watching over us the whole time. Did a great job of easing us over the hurdles of weather related complications. All our hotels and guides were wonderful.
Response from Swain DestinationsMay 20, 2025
We are so pleased to hear that the staff in our local office were able to ease you through weather related complications during your travels and that you enjoyed the guides and hotels in each destination. Thank you for your feedback. Anne Pace Customer Success Manager Swain Destinations.
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