Swain DestinationsReviews of swaindestinations.com

All of our thanks to George and the Swain Destinations team! We've just returned from just short of 4 weeks in Australia and New Zealand, and the trip was fantastic! The tour was constructed by Swain working closely with my travel consultant in the states, and the tour operators selected for each day were flexible, knowledgable and fantastic! There were a couple of instances where there were glitches, and George was there with help, humor and flexibility. Strongly reccomended, and we'll use them again when we return.

I would give 10 stars if it was available. Swain Destinations planned and executed perfectly our 3 week trip to New Zealand. Everything coalesced to make a memorable vacation. The Itinerary had a variety of experiences and also allowed a perfect amount of personal exploration. We flew to each destination city, with specific communication from George Swain, and everything went so smoothly. We were notified daily of our excursions or flights, and the drivers names to look out for. No one missed a beat! It worked like a Swiss clock… (we had all morning flights, so we could arrive at a new city, with plenty of time to explore.) The guides that were chosen for us, for each city, actually made the trip. They each brought New Zealand to life. We are a very curious couple, so the guides responded so well to our enthusiasm. We had one possible glitch for a flight due to weather. It ended up being fine, and it was then that we realized how conscientious George is. We felt very taken care of, in all aspects… Which allowed us to fully embrace the beauty of New Zealand. I must give a shout out to the St Moritz (Queenstown) and their daily breakfasts… Heavenly….. Mahalo Nui Loa to George Swain and Linda Lewis at The Travel store - Brentwood, Claudia and John Wright

We had a great itinerary and every detail was arranged for us. There were a few setbacks, mostly weather related, and the Swain team was easy to reach and very responsive. Definitely recommend this company for trips to New Zealand and Australia!

This was our second African safari trip planned by Swain within a 10 year period. It was our dream to return to Africa to share what I still call "the trip of my lifetime", this time with our adult children. Now we can add many exclamation points to that and our children feel the same. This trip focused on South Africa and Botswana and once again, Swain, Kathryn, and her team listened to our goals and built a perfect itinerary! From planning to lodge selections, air travel to in-country coordination, every detail was thoughtfully managed and executed. We experienced one episode of lost baggage for 4 of the 6 of us and thought we could manage it ourselves, however when a 24 hour delay started to become 48 hrs we called Swain and Deidre from the local office jumped on it and worked her immediate magic. Her communication was incredible and we were reunited with our bags closer to 24 hours! Huge appreciation from all of us! The broader Swain "team" including drivers, guides and airport coordinators were all excellent. Our son commented on how much he enjoyed learning about the local culture even during a short interaction from several of these folks. We have recommended Swain to several friends and will confidently continue to do so! Thank you Kathryn, and the greater Swain team for creating a truly memorable family adventure.

Our trip was laid out perfectly!

I had the trip of a lifetime! Everything went smoothly and my private guides were all wonderful!

Our 16 day trip to South Africa was meticulously planned and executed. We were treated to first class everything from the moment we stepped off the plane. Our guides, the meals(we had some challenging food restrictions in our group), the accommodations, the personalized touches, our experiences both in Capetown and in the bush exceeded our expectations. We had a passport snafu that could have disrupted our trip but the team responded quickly and handled it seamlessly. Our group of 6 were blown away by this epic adventure. Shout out to Kat Mccue for all her work coordinating this life changing trip.

Our two week trip to Australia was perfect. The Swain team locked down every detail, coordinated everything, and booked incredible lodging with fabulous food. The tour guides they chose for our various experiences were fantastic as well. This is our second time using Swain Destinations. The first time was for a trip to South Africa. I will use them again for New Zealand.