Swain Destinations Reviews | Read Customer Reviews of swaindestinations.com

Swain DestinationsReviews of swaindestinations.com

4.9220 reviews
Activities & Tours
Haverford, Pennsylvania

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Swain Destinations

About Swain Destinations

Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.

Swain Destinations (swaindestinations.com) has 220 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: swaindestinations.com
Website: swaindestinations.com
Category: Activities & Tours
Location: Haverford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swain Destinations reviews

220 approved reviews, newest moderated first

sara B.
Jan 6, 2026
African Safari for two weeks
We went on a two week vacation to South Africa- three locations with 5 family members. Swains attention to detail and customer service is excellent. We ran into a glitch and they took care of It immediately- professionally and efficiently with care. I would highly recommend them! They go above and beyond.
Response from Swain DestinationsJan 6, 2026
Welcome home from South Africa! It is so rewarding to receive your recommendation and your comments, particularly that our team goes “above and beyond”. We are happy to know that your family enjoyed your time in different locations in Southern Africa and that our in-destination team was able to be of assistance. Thank you. Anne Pace Customer Success Manager Swain Destinations
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Deana
Jan 5, 2026
Amazing itinerary!
Swain packed an amazing itinerary into a short two week trip for four to Australia over the holidays. George was super communicative with daily texts of our agenda, including times, drivers, and contact information. Our itinerary included four locations with drivers and guides every step of the way. I will absolutely use Swain in the future if I am traveling to countries they service.
Response from Swain DestinationsJan 5, 2026
We are happy to know that you and your family so enjoyed your recent vacation in Australia and were able to visit 4 very different areas of the country in your two-week trip. Thank you for your recommendation of Swain Destinations and welcome home! Anne Pace Customer Success Manager Swain Destinations
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customer
Jan 4, 2026
The trip was perfectly planned
The trip was perfectly planned, with all aspects absolutely top rate. All tour guides were top notch, everything was perfectly on time.
Response from Swain DestinationsJan 5, 2026
Thank you for letting us know that all aspects of your recent trip with Swain Destinations were “absolutely top rate” and that all your tour guides were “top notch”. We appreciate your comments and are pleased to have been a part of your vacation experience. Anne Pace Customer Success Manager Swain Destinations
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Gina S.
Dec 30, 2025
Anniversary Trip
Anniversary Trip We had an amazing 3 week anniversary trip to Australia thanks to Swain Destinations. We got a taste of cities and nature, and I fulfilled my dream of scuba diving on the Great Barrier Reef. Getting a personalized trip plan made sure I wouldn't miss out on the most important part of the trip for me. Swain planned out every detail for us, so we did not have to worry about drivers, where to go, or what activities to do at all. Every location helped us celebrate as well. This made the entire experience nothing but enjoyable. While we were in-country, we got text messages a day ahead of anything we needed to know - departures, tours, drivers, etc. Nina, our trip consultant, selected some of the most amazing stays for us and managed to balance a variety of interests with relaxation as well. I never would have been able to pull this off without her knowledge and assistance. Swain came recommended by a friend, and I whole-heartedly pass that recommendation on to anyone looking to travel to Australia or New Zealand (our next trip with Swain, fingers crossed).
Response from Swain DestinationsDec 31, 2025
Congratulations on your anniversary! We are pleased to have played a part in your celebration and so happy that you had an amazing 3-week trip, fulfilling your dream of scuba diving on the Great Barrier Reef and exploring different areas of Australia, with a balance of city and nature experiences. Your recommendation of Swain Destinations is very much appreciated. Thank you. Anne Pace Customer Success Manager Swain Destinations
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Alex L.
Dec 19, 2025
Our Australia Trip
We had a fantastic 4 weeks in Australia, designed by Swain! All of the arrangements went off without a hitch and were perfect! We were never left hanging or wondering if we would be picked up, met, etc. Many thanks to George and the team of folks who made this trip possible. This was a trip of a lifetime and is at the top of our list for experiences. We can't wait to return!
Response from Swain DestinationsDec 22, 2025
It is wonderful to read that you have had “a trip of a lifetime” and our team here in the U.S. and in Australia, are happy to have been a part of this experience, together with your travel advisor. There is so much of Australia still to explore, and we hope you will be able to return! Thank you. Anne Pace Customer Success Manager Swain Destinations
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Benjamin N.
Dec 12, 2025
Everything was perfect
Everything was perfect. Wouldn’t change a thing!
Response from Swain DestinationsDec 12, 2025
We are delighted to hear that you “wouldn’t change a thing” following your travel experience with Swain Destinations and that you felt “everything was perfect”! Thank you for letting us know that about your recent vacation. Anne Pace Customer Success Manager Swain Destinations
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Ruth G.
Dec 11, 2025
Swain proved to be an excellent travel partner
Gary at Swain worked diligently with us to provide the itinerary we requested, and George and Jan followed up with fabulous communications during our trip. Some of the hotels selected were absolutely amazing, while a few seemed less than anticipated (quality, location, views, sound levels, amenities, customer service). Tours were mostly as expected. Transfers were spot on, with George coordinating when we had flight delays. We never felt alone!
Response from Swain DestinationsDec 15, 2025
Thank you for your comments. It is rewarding to know that the Swain Destinations staff involved in planning your itinerary and communicating with you consistently as you traveled were so satisfactory. We understand your disappointment if there was a hotel property selected for you which did not meet your expectations. Please accept our sincere apology and know that your feedback has been reviewed by our team. Anne Pace Customer Success Manager Swain Destinations.
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Carmen D.
Dec 4, 2025
I just spent two delightful weeks in…
I just spent two delightful weeks in Australia and George and the Swain team was on top of everything! Hotels, flights, tours … all great! I will be back and most definitely will use the Swain team again! Thank you for the best experience ever!
Response from Swain DestinationsDec 10, 2025
It is so rewarding to know that you had “the best experience ever” while exploring Australia with Swain Destinations. We hope you do have the opportunity to return to explore more of the country and thank you for your comments. Anne Pace Customer Success Manager Swain Destinations
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