Susan JewelryReviews of susanjewelryco.com

Response from Susan JewelryMar 26, 2026

Hi Karen, Thank you so much for your kind and thoughtful review! We’re truly happy to hear that you love your ocean wave set and that you appreciate the craftsmanship. It means a lot to us that you found the pieces beautiful and a great value. Your support and kind words truly mean the world to us thank you for being part of our journey.

Response from Susan JewelryMar 26, 2026

Hi Shanda, Thank you so much for your feedback! We’re really happy to hear that you love it and that it looks just like the picture. It means a lot to us that it met your expectations. We truly appreciate your support!

Response from Susan JewelryMar 26, 2026

Thank you so much for your kind feedback! We’re really happy to hear that you love the pearl necklace. It also means a lot to us that you found our team responsive and helpful that’s exactly the experience we aim to provide. We truly appreciate your support! ✨

Response from Susan JewelryMar 26, 2026

Thank you so much for your kind feedback! We’re really happy to hear that you love the earrings and that the color was just right. It’s great to know they’re comfortable to wear as well. We truly appreciate your support, enjoy your earrings!

Response from Susan JewelryMar 23, 2026

Hi Catherine, Thank you so much for your kind review! We’re delighted to hear that your ring is just as beautiful as you expected. Your support truly means a lot to us, and we hope to serve you again soon!

Response from Susan JewelryMar 23, 2026

Hi Sanchesska, Thank you so much for your lovely review! We’re delighted to hear that you love your ring and appreciate the handmade craftsmanship that makes each piece so special. Your kind words truly mean a lot to us, and we’re so grateful for your support. We hope to create more pieces you’ll love in the future!

Response from Susan JewelryMar 23, 2026

Hi Susan, We’re sorry to hear about your concerns and appreciate you taking the time to share your feedback. We would like to clarify that while some of our materials are sourced from outside the US, all of our pieces are assembled and crafted in the US, specifically in Santa Fe, New Mexico. We understand your concerns regarding shipping and tracking, and we’d be more than happy to look into your specific order to provide accurate details and assistance. Could you please reach out to us directly with your order information? Once we have that, we’ll gladly investigate and assist you further. We look forward to helping resolve this for you.

Response from Susan JewelryMar 23, 2026

Hi Jackie, Thank you so much for your lovely and thoughtful review! We’re absolutely delighted to hear that you love your ocean necklace and that it met your expectations. That’s a great idea to pair it with an adjustable chain for the perfect fit such a smart touch! We’re so glad you’re happy with your purchase. Your kind words and well wishes truly mean a lot to us. We sincerely appreciate your support and hope to serve you again in the future!