KR
Unfortunately one of the earrings…
Unfortunately one of the earrings arrived damaged. The pendant broke off from the earring. It should have been shipped in a box for protection.

Susan Jewelry is a customer focused online store dedicated to offering stylish, affordable jewelry pieces designed to complement everyday looks and special moments.We pride ourselves on providing a wide variety of elegant designs from rings and necklaces to earrings while maintaining accessible pricing for our customers. Our goal is to make beautiful jewelry available to everyone without compromising on style.At Susan Jewelry, customer satisfaction is at the heart of what we do. We continuously improve our products, processes, and support to ensure a smooth and reliable shopping experience.We appreciate every customer who chooses to shop with us and supports our journey.
Susan Jewelry (susanjewelryco.com) has 327 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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KR
Unfortunately one of the earrings arrived damaged. The pendant broke off from the earring. It should have been shipped in a box for protection.
Sylvia R.
I had a good experience with this seller. Shipping was quick. Although the ring doesn’t look as pretty in person as in the picture, it’s probably worth what I paid.
Susan D.
Earrings are not handmade but massed produced. Fortunately they did arrive in a gold finish as advertised. The stones are not real but have an iridescent appearance.
Margaret Diane G.
Very beautiful set. Great quality. Didn’t have the vintage look as in the photo. Nevertheless, I wear it every day. I love it! 🌹
DuRee S.
Overall good experience. Pretty jewelry for imitation.
Response from Susan JewelryJun 4, 2026
Thank you for the kind words and for taking the time to leave a review! 💛 We're glad you had a good experience overall. We do want to gently mention that our pieces are crafted with genuine care and quality materials, we'd love for you to explore more of our collection and see the craftsmanship up close. If you ever have any questions about a specific piece, we're always happy to help!
customer
Was a little disappointed in size, larger than expected
Response from Susan JewelryMay 26, 2026
We're so sorry to hear that the size wasn't quite what you were expecting, we completely understand how disappointing that can be! 💔 We'd love to help make this right for you. Please reach out to us at [email protected] with your order details and we'll do our best to find a solution! You deserve to love every piece you receive from us. 💍✨
Rita J.
Not as pretty as the picture. Two smaller bands are very thin. Large stone is not clear & defined.
Response from Susan JewelryMay 26, 2026
We're so sorry to hear the pieces didn't quite match your expectations, that's truly the last thing we want for any of our customers. 💔 We completely understand how disappointing it can be when something doesn't look exactly as pictured, and your feedback about the bands and the stone is something we take very seriously. We'd love the chance to make this right for you! Please reach out to us directly at [email protected] with your order details and we'll do everything we can to find a solution that makes you happy. You deserve to love every piece you receive from us! 💍
Patricia D.
Love the product!!
Response from Susan JewelryMay 10, 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the product. Your support truly means a lot to us, and we look forward to serving you again soon!