Surterra WellnessReviews of surterra.com

I attended a HR long product information on edibles. I found it to be informative and Fun. Thank you Jesse!

This was my second time visiting. Ian was very knowledgeable and helpful. I will definitely be back.

Terrible. Employees are super rude. I will not go back to this place. I wouldn’t recommend anyone to visit this place.

Surterra is not interested in helping you but rather taking your money. The Pensacola FL location has horrible customer service..and exceptional customer service starts with management. Just because a person applies for an open management position doesn’t mean they make a good manager. Finding the right dosage, strain is not universal for everyone & for every dispensary. I purchased several vapes that were the same. I attempted to exchange unopened, unused vapes in individually vacuumed sealed packages with the receipt for vapes that would better treat my medical needs. I was told I could not exchange. Other dispensaries were willing to provide exceptional customer service that helped assist with the medical needs of the customer. I pray this company doesn’t thrive as well as others bc the lack of care, concern, compassion, and genuine desire to help customers is deficient.

Everybody is always very helpful especially Dawn who waited on me today. They answer all my questions in a professional manner.

Great class learning about Surterra products. My second class here. Will definitely come to all classes.

The young lady behind the counter was so helpful. Great people skills. Thank you Kiara! I wish they could accept tips. Hey Surterra let us tip your people! They deserve it. Orange City.

The first time I came in, Ty was really helpful and friendly. She help me pick out some flower and introduce me to bubble hash. This time, I asked some questions about flower, and the girl at the desk just shoved the staple together, photocopied menu at me, refused to answer any questions, and literally said “it’s all on the menu, read it and tell me what you want. “ I am now on my way to the Cannabist in university, where they are always helpful and friendly.