SureCartReviews of surecart.com

I must clarify that I am a registered user on their site and before contracting their service I analyzed the terms and conditions and found a part of the clause that really gives them rights to your content, the clause was quickly changed after this notice and they will probably modify it again to continue taking advantage of the content of unsuspecting customers. original clause: (License) You hereby grant us an irrevocable, permanent, unlimited, world-wide, royalty-free, sublicensable, non-exclusive license to use your Content according to the functionality of service and through other third party services, including the creation of derivative works and the creation of three dimensional works.

I am very disappointed with my experience with SureCart and the related plugins. I didn’t just purchase several SureCart (Scale Legacy) licenses, but also invested heavily in other products from the team (SureMembers, SureTriggers, SureDash, etc.). Today, the new lifetime plans are significantly cheaper, and my older plan gives me virtually no benefit since I don’t use subscription models. What’s worse: with technical support requests, the responses are always polite, but actual solutions often take months — or never arrive. It feels as though the hope is that customers simply forget about their issues. I’ve experienced this several times myself, and with my most recent case I haven’t received any response in over 11 days. There’s another issue too: in their official Facebook group, posts are only allowed with admin approval. Negative reports or criticism are rejected outright, and if a neutral post turns critical in the comments (because many people share their frustrations), the entire post simply gets deleted. This kind of censorship makes it very hard for customers to have an honest discussion. From my perspective, this approach is unacceptable. I will no longer recommend SureCart to any of my clients. And I’m not the only one: many others in Facebook groups and developer communities have shared similar experiences. In the end, this feels extremely unfair to early buyers and loyal customers — and I cannot recommend making a long-term investment in these products. Support has asked me to add this message here: The support team spent a lot of time trying to find a solution. As always, the support was very friendly. They proposed some solutions that unfortunately did not meet my expectations. For this reason, I rejected their proposals and made my own suggestion, which was also rejected. Therefore, we were unable to find a solution. After spending hours with the support team trying to find a solution without success, I ultimately decided to leave everything as it is. I simply do not have any more time to deal with this issue. Response to your reply: Just to clarify what this is actually about: The Black Friday promotion in 2023 was advertised as a “super duper deal that would never come back.” At that time, SureCart was still in a very early stage. I wanted to support the project, believed in it, and trusted the marketing promise. Looking back, the offer turned out to be a disaster. The regular prices today are significantly lower, which means I effectively lost several thousand euros. If I were to buy the same thing today, I would pay thousands of euros less. Yes, it’s true that I’m saving on subscription fees, but that doesn’t help if you’re not actually using a subscription model. To put it in numbers: I paid around $4,000 for 5 lifetime licenses during the 2023 Black Friday deal. In 2025, the regular price (without any discount) for 5 lifetime licenses is $999. That’s why I’m unhappy with how this has turned out — and I know I’m not the only one in the community who feels this way.

Wish I could give 0 star! On the 18/6 my web builder opened a support case, still no resolution. Very disappointing service and we are left with the issue maybe losing a very big part of our customers. Surecart, if me leaving you a 1 star rating makes you up your game please contact Jonas from Onlineplus Denmark ASAP! Please fix the issues and the of course I will change my review @husmortip.dk

C'est triste de ne pas honorer les titulaires des plans legacy. Ils créent et valorisent de nouveaux produits au lieu de développer les produits existants.

The founder is inspired by building, hyping, and selling new apps while leaving the old ones undeveloped. I hope I can upload an image to show that the faces of Brainforce and Surecart are the same. The founder also started to ditched legacy holders.