SureBridge InsuranceReviews of surebridgeinsurance.com

The customer service is terrible! I called for two days at an Hour each day. The second day I finally was able to speak with someone. I told her I can not change anything on the portal because my policy number will not work. I explained to her I am closing the bank account they are using and gave her the information to my new bank account number. Low and behold I received a email from my bank today stating they tried to pull the funds from the original bank account again!! Now I will have to sit on hold for an hour plus to try and fix the issue.

The only way to contact them is over the phone. I've been on hold for hours and doubt anyone will ever answer at this point. Choose another company that has some form of customer service :/ Edit: Tried emailing as well. No answer yet! :(

I have been on hold for 55 minutes and counting. I received a letter to update my account online. According to the recording I've received at least a hundred times waiting on hold that it's easy. Well, when I try to enter my Customer ID# online, I get a response that I don't exist in the system. VERY FRUSTRATED!!!

Service stinks. Been on hold for over an hour,

Do not get a policy here. Been on phone 2 days trying to talk to someone with no success. First day they hung up on me. Now have been on phone for 2 hours. Glad I'm not dying. Tried portal said I don't have policy but they sure are taking money out of my account! This company sucks! If the stars went into the negative that's what I would give them.

The one time we used this policy was good no problems. I have had this policy for 11 years and have used it maybe once. I recently purchased glasses and i have tried 3 times to log in. I have tired to change my password 3 times with no success. I have called three times only to be on hold for hours.

They were easy to work with and that is how I feel.

Easy policy o use