SureBridge InsuranceReviews of surebridgeinsurance.com

Found transition to new online portal to be fraught with problems. Hours on hold as others point out. The end result, they were unable to get my accounts up and running properly on the new website portal. My take is this company must be all about profits paired with extremely low efforts in user experience or support. If simple account maintenance is this rocky, imagine if you had to make a claim. I definitely wouldn't recommend SureBridge to anyone I know. I closed all accounts and plan to investigate a more trustworthy insurance company with a better reputation. Also one where user experience and access is more thought out and solid.

Perfect insurance

My payment card expired and Surebridge sent a nice note telling me. Was able to speak with them and give new information. All handled very nicely and with respect. Thanks

I called and called Noone know nothing I sent claim over a month ago and nothing. I paid for a service that is not being rendered. I was told when purchasing this insurance " Oh claims should be process with in a week" REALLY?

I'm very happy with this insurance. Outstanding !!!

I am a newly retired, as of July 2020, and this was my first time using Sure Bridge and getting a new pair of glasses. I am the kind of person who likes to know what’s going on, so I called and everyone was so kind and answered all my questions and made this new experience an easy one.

Customer Service was great. She was knowledgeable, polite.

I haven't used it yet but customer communication is great.