simon S.
Friendly
Friendly, knowledgeable, sorted the problem and didn't rip me off! :-)
Response from SupportwaveFeb 21, 2022
Hi Simon, thank you for your feedback. We are here whenever you need us! Warm regards, Caitlin

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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simon S.
Friendly, knowledgeable, sorted the problem and didn't rip me off! :-)
Response from SupportwaveFeb 21, 2022
Hi Simon, thank you for your feedback. We are here whenever you need us! Warm regards, Caitlin
Hilary A.
Excellent, efficient, calm and fast
Response from SupportwaveFeb 21, 2022
Hey Hilary, thanks so much for taking the time to leave a review. We appreciate it. Keep well, Caitlin
Natalie S.
I had a fantastic service. The tech support was amazing. Andrew, who was the IT support was professional, prompt, competent and polite. He sorted out what appeared to be a major issue in minutes. I would strongly recommend him. The nerdapp is a fantastic website and the response was prompt, efficient and professional. Thank you for such as fantastic service.
Response from SupportwaveFeb 16, 2022
Hi Natalie, we are thrilled that Andrew was able to assist with your job. We are here in future whenever you need help with you tech. Keep well, Caitlin
Reginald
NerdApp has allowed me to continue supporting clients remotely and in person. It's intuitive and efficient in terms of communication with the client and working with NerdApp support as well. Support, might I add, is VERY responsive and are always looking to help. This is critical as it allows me to focus more on assisting client's with their IT needs. If you're looking to work with a new IT support platform and a fresh perspective on delivering said support, NerdApp is for you. A+++
Response from SupportwaveFeb 16, 2022
Hey Reginald, we are so glad to be seeing more reviews from Nerds. Your feedback and experience is top priority. Happy troubleshooting!
Anivaldo R.
Excellent service! Everyone can have IT Tech Support ASAP! Amazing professionals committed to customer satisfaction! The platform is easy to use and connects you directly with the professional!
Response from SupportwaveFeb 16, 2022
Hi Anivaldo, thank you so much for such a great review. We appreciate it. Keep well, Caitlin!
ClaytonP
Another satisfied customer at an affordable price. GREAT JOB!
Response from SupportwaveFeb 15, 2022
Hey Clayton! Thanks so much for your support. We appreciate it. Warm regards, Caitlin
David W.
Good service = very timely nerd who picked up project and tried to solve the issue, price not bad and hourly which is why i selected this platform to use. I will probably use again in the future
Response from SupportwaveFeb 14, 2022
Hi David, thanks for you feedback we appreciate it! Keep well,Caitlin
Jenifer L.
Had spent all day with various different tech support - Waiz was able to get to the problem and sort it efficiently. Many thanks
Response from SupportwaveFeb 13, 2022
Hi Jenifer, I’m glad we could help and Waiz was able to sort your problem out. Please can you contact us to let us know where we can improve if you have any suggestions? Thanks so much for the review! Kelvin