Cara P.
Prompt response and resolve
Prompt response and resolve, although I would have appreciated notification earlier.

*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,714 approved reviews, newest moderated first
Cara P.
Prompt response and resolve, although I would have appreciated notification earlier.
Carol D.
The quick turn-around in answering my question was of great help. Also, the service representative offered encouragement in ordering this popular item in the future. He covered all bases. I am very appreciative!
Jo
I am grateful to TT, the gentleman who responded to my email. He was very thorough with explaining what happened to my order and he provided additional information that immediately answered questions that came up in my mind. I very much appreciate it. His reply is the only reason I gave a 4 star. Other than that, I would rate the company 2 stars for failing to notify me that my order couldn't be fulfilled due to inventory outage. I'm a bit disappointed that Supply Center USA lacked communication for product availability on their website, whether 'in stock' and 'out of stock'. Nevertheless, I am grateful that this company did not result to be scammers. I was worried the website was fraud. Hopefully I'll have better experience next time.
Ann S.
Easy to order & easy to find product information
Sara M.
Extra coverage.
Ashleigh O.
I received a thorough explanation and quick solution to an email that I sent regarding a purchase. Truly superior customer service from JJ!
Julie H.
JJ was very help with resolving my problem and quickly issuing a refund. Sadly the item order is in high demand and is unavailable.
Dan S.
Quick and courteous refund for an item I no longer needed