Supply Center USAReviews of supplycenterusa.com

I mistakenly ordered two wrong items. I emailed within a couple of minutes of placing the order asking for it to be cancelled. Very quickly I received a response saying that it was canceled! Thanks ! EDIT. I placed a corrected order that same day - April 25. As of June 8th, I had not received my order or any other communication. I reached out about it and they gave me some story about one prodect wasn't available, so the cancelled my order and refunded my money. Very poor communication on their part. I do not plan to order from them again.

JJ responded immediately to my email and confirmed the product availability was a problem with my order and initiated the refund experience

When things run smoothly, companies take credit for "smooth shipping." But let's face it. Shipping stock is simply a matter of boxing the item and sending it off to the client. A company's character is defined, not when things go well but what does the company do when things do NOT go as planned. Thanks to TT, Supply Center USA's character is clearly defined as a great company. TT knew that there was a supply problem and did not hesitate for even a second (well...maybe a second as he read my email) before he explained the situation, apologized and returned my money. That is the definition of a great company and TT is the person who helped define it by his honesty. I was sorry that the transaction couldn't be completed but happily told TT that if the product did, eventually, arrive, to email me so that I could make the purchase through Supply Center USA. TT clearly defined you and I would be happy to purchase from you in the future.

Quick refund issues!

As my earlier review stated my 1st order was eventually refunded but I gave it another chance & re-ordered. I never received that order either. They may have refunded it, I haven’t gone back & checked. I just know I won’t be ordering from supply center again. Very sad because I was excited to find a place to order this vitamin from. 😏

Price was much better than amazon I

Good service

I really appreciate the attention to my issue. I am satisfied with the outcome. Thank you.