SupplyReviews of supply.co

I returned the razor within the specified time. I have tried 3 times to contact the company about my refund, no response as of 4/16/25. Razor was returned via usps on 3/11/25

I’m filing a complaint against Supply.co for their misleading return policy. And absolutely low quality razor they are advertising as “the NickStop Technology reduces nicks and cuts by 75%“ or “closest shave ever!” Cheapest plastic razor can do a better job than these blades!! Supply Guarantee” promises a full refund with no questions asked, implying a risk-free purchase. However, they fail to disclose that customers must pay for return shipping, which I only discovered after requesting a return. Despite multiple emails, they refused to cover my return shipping cost, contradicting their advertised guarantee.

I ordered new razor blades and a travel case on Dec. 26th—2 weeks ago—and still haven’t gotten the delivery. In this day and age, it should take 2 days. Very disappointing!

I had a better shaving experience with a $1 supermarket razor, they say we have 100 days to test the product but international returns are not accepted. Just a marketing product and a nice scam

Disappointing Performance - Not Worth the Money” They ( son and husband ) were excited to try Supply shavers due to their great marketing, but the product left them extremely disappointed. The shave is far from close and often leaves cuts, making it a painful experience. The razors are heavy and slippery when wet, which only adds to the frustration. For the high price, we expected much better performance. Save your money—this product is all marketing and no substance. Waste of money !

Just adding to the ton of 1* reviews here I wish I had checked before I bought Supply's beard trimmer. This is a piece of crap. Low quality, like the Phillips one blade but 4x the price. I asked for a refund, they said they don't do that for International returns. Stopped replying to my emails. I filed a FTC complaint as their "100 day guarantee return" is clearly false advertising under the FTCA act section 5(a) on misleading customer decision making with false information. Bad company, will never use again and will replace my previously bought Supply razor when I run out of blades.

I was looking to get away from disposal razors and felt the supply razor was a good alternative. The problem, though, is it isn't very good. Not a close shave and left with cuts. Unfortunately, though, the company is based in the US and doesn't have a return policy. They clearly market the 100-day return if not happy but not if in the UK. Anyway, back to using the Gillette profusion…

I’ve seen a lot of advertisements on Instagram for this product (the Pro starter set) and it looks fantastic. Upon ordering it however, it just isn’t very good. Even after setting the razor to 6 (its sharpest setting), I’m quite “stubbly” after the shave and nowhere near as smooth as I’d like to be. The razor is also very difficult to clean, with trapped hairs often further impairing the shaving experience. At the cost £129.00, it’s nowhere near worth the money. The company don’t accept returns outside of the USA either, so bear that in mind. The additional products that accompany the razor are excellent however (and the only reason I’m giving two stars instead of one). I love the brush and cream, and I will continue using these with my next razor.