SupplyReviews of supply.co

I admit I am always looking for a better shave experience, so thought this was worth the time. Unfortunately, the Supply razor performs really poorly. I have to double shave my face to get anything close to a close shave, and when I shave my head, the performance is even worse. This product made me realize how good the Gillette Fusion really is. I would not recommend buying this product. I am baffled by all the positive reviews.

While all of the Supply brand products I've tried so far are very good. Maybe better than very good. The customer service is TERRIBLE. I ordered replacement blades and waited and waited and waited never receiving my order or any explanation for the delay. I reached out to them only to find out the the blades I ordered were out of stock and delayed for more then two months! Does that seem appropriate for razor blades to anyone out there? Maybe when Supply grows up and fixes their supply chain problems they'll be worth dealing with, but until then I remain waiting for my refund. And they've turned off the review feature on their website.

One of the worse razors I have ever owned. It 100% does not cut smooth and struggled to actually take any stubble off my face or head. You know the blades are crap when I didn't even cut myself even when I was going over the same area over and over. I am very disappointed and shouldn't have believed the hype. The handle itself is very nice designed and feels well made but the razors are simply rubbish. I'll be going back to my Gillete doubled edge razor which never disappointed.

Product was not bad, but underdelivered compared to their ads. I took them up on their no questions asked return, but could never get a response from customer service.

The shave was okay, not much different than any other, but very pricey. I tried to order some more blades, since I already spent so much on the razor (sunk cost). $5 shipping on a $15 refill, and a month later the order was still 'processing', so I'm back to my old razors anyway. Total waste, don't get suckered into buying.

So disappointing. Good thing I stuck to my methods - if something looks too good to be true, check, check and check again! I was seriously interested in this product! Wanted to save the environment by moving away from disposal razors. But with these kind of reviews and experiences listed, I'm not prepared to spend that kind of money on something which may as well be a scam. And I'm also in the UK so totally exposed to their international exception on returns, but looks like that doesn't matter because they don't seem to be honouring the return policy even in the US.

I returned the razor within the specified time. I have tried 3 times to contact the company about my refund, no response as of 4/16/25. Razor was returned via usps on 3/11/25

I’m filing a complaint against Supply.co for their misleading return policy. And absolutely low quality razor they are advertising as “the NickStop Technology reduces nicks and cuts by 75%“ or “closest shave ever!” Cheapest plastic razor can do a better job than these blades!! Supply Guarantee” promises a full refund with no questions asked, implying a risk-free purchase. However, they fail to disclose that customers must pay for return shipping, which I only discovered after requesting a return. Despite multiple emails, they refused to cover my return shipping cost, contradicting their advertised guarantee.