SuplifulReviews of supliful.com

I wanted to sign up with them, but interaction with their costumer service make me rethink. I wouldn’t write this bad review if management actually reached out to me like i requested. A while ago they run promotion 50% off for store template, So i contacted their costumer service that i have questions and if someone can contact me before i sign up and take advantage of this offer, their rep reach out to me and proposed the time for us to connect so i agreed and replied with my phone number, when i didn’t received a call on the scheduled time i waited for hour and then emails him again asking what is going on, his reply was proposed time that actually he proposed was outside of his working hours, i have no clue why he proposed that time if it’s outside of his working hour, anyway we agreed on another time, i send him an email with my phone number, on the day of our scheduled call i waited for him to call and instead i received an email that i didn’t show up on his google hangout, I'm like how in the hell i supposed to know about google hangouts, he said that he sent me an invite , so i check the email, Indeed he did send me an invite at 4.30am so i missed it because i never expected it and he never mentioned anything in our previous email, so it was again bunch of excuses and that he is in Riga I’m in USA different time zones, so i asked if they working USA market aren’t they supposed to have Costumer service based on Our time zone? Anyway we scheduled a call again this time a asked to send me invite right a way and he did. Phone conversation was one sided it’s like anything you ask you get the answer NO, rep was arrogant young guy who made me feel that i have to beg for their services instead them wanting me to use their services, at the end he said with no shame promotion is over now they offer only $100 off, I’m like how so, i was trying to get in touch with them for so long, so i can take advantage of that promotion and he fail almost every single attempt, so i requested that i want to speak with his superiors, his answer was “ This is as far as you can go about contacting someone” whether i like it or not, so i answered that i won’t be dealing with his attitude and button line don’t want to work with him, requested someone else to contact me. A week passed no one contacted me. I don’t know how they do business in Riga but in US costumer service and appreciate your clients Is a big deal. So i still waiting for someone to reach out.

Great customer service! Products usually ship out within two business days. The sleep-well gummies taste great. The salted caramel protein powder tastes fantastic no hidden fees that I can see so far. I received the wrong product, and they got back to me within 24 hours. . Sent my original product and let e keep the previous supplement. The only thing I can think of is my customers want a Creatine monohydrate.

The experience setting up my products has been amazing, and so easy. Whenever I have a question or something with my products needs a change the customer service is so quick. Katie has been awesome to work with! And the shipping has been so quick, which I appreciate so much since I recently worked with another company that had awful shipping time.

Amazing experience!! I had many questions regarding labels and product integration into my store! Luckily they have a superb customer service team… here’s a shout out to Katie!!! She was the BEST! I strongly encourage working with Sulpiful!!! Great company with amazing team members!

This company has been great! Customers place orders and everything is taking care of. So glad I found this company. Katie has been the best helping me get started!

I was somewhat skeptical of this company from the start. But once I registered and started working on my store, I saw how incredible this platform is! Not to mention, the Supliful team has been extremely supportive on every step of the setup. Thanks to Supliful, I have already made my first sale just a few days after signing up. The only thing I would love to see is European shipping - I really hope this will become possible again soon!

Excellent customer service. Good product range. US market focused. Suppliers and products of decent to high quality. Minor packaging issues with 1-2 products but not supliful’s fault. Any inconvenience caused they always try to cover it and help.

After reading How it works and finding out the products are being shipped to Europe, I start building labels and uploading them to my Shopify store. After creating 15 of them, I decided to order a test, my order suddenly got cancelled. Customer service told me I have old information and that company does not ship to Europe. I went to read How it Works again, just to see maybe it is really changed and the information is still the same, saying that products can be shipped within US UK, and EU Very disappointed with the communication and information level, wasted so much hard work and time for nothing.