SuperstarcarwashazReviews of superstarcarwashaz.com

The billing credit card from PNC Bank I used for Super Star Car Wash was compromised so I had to get a new card. While that card was in transit I used my Chase credit card to create a new account for another vehicle of ours because it was $10 a month cheaper. Within a week of creating that new account super star car wash, WITHOUT PRIOR AUTHORIZATION, went ahead and billed my Chase credit card and when I cancelled that account within 1 hour of billing super start car wash only allowed my account to stay active for 10 days instead of 30 days....BUYER BEWARE OF THIS BUSINESSES SHADY BUSINESS PRACTICES

The location on Southern and Crismon always has something broken‼️‼️‼️

July 7, 2026 took car to Super Star Car Wash, 490 Dysart Rd, Avondale, AZ for detail cleaning. Was greeted by Kevin. Pleasant and knowledgeable. He turned the car over to Jose who spent 2 hours plus cleaning the interior and exterior. Fabulous job. Cost: Under $200. Other car wash places in athe area cost over $300 for the same service, with pushy employees trying to sell you deals you dont want or need. Kevin answered my questions, quoted a price and Jose did the rest. On July 30th, I returned, for another detail, as someone spilled a Dr Pepper drink on the drivers seat. Again, super service. Also, they buffed outside of the car, removing some paint that didn't belong there. Entire package for 300 bucks. Saved at least a hundred or two US Dollars. I recommend this company, especially the location in Avondale, to anyone who likes a spectacularly clean car. You will NEVER beat the kindness of employees plus the value. Thank You Jose, Kevin, and other employees I met. Brian Dillon Avondale, AZ

Joaquin was amazing. Very hospitable and helpful. He was easy to talk to and cared to make meaningful conversation. Would absolutely recommend

Went to the car wash at 3611 Rio Vista Dr in Colorado Springs, CO to specifically get my undercarriage washed. It was advertised as a feature of their two top-tier washes, so I purchased the Super Shine Wash. However, once the wash was finished, I pulled into the vacuum stall and looked underneath my vehicle, and it was completely dry and still had the caked-on dirt. I approached the assistant manager who said this happens about every 7th car, and offered to put me through again. After going through again, I pulled over to inspect the undercarriage which was STILL dry and dirty. I asked him if there were nozzles that sprayed underneath the vehicle and he said he didn't know. I asked how the "undercarriage wash" worked and again he said he didn't know. The second time through, I specifically looked for any nozzles or pipes that would direct water underneath a car, and there were none, so I'm concluding that they do NOT have an undercarriage wash as they claim. They did not offer to refund my money and when I asked, their response was, "I don't know what to tell you" as they shrugged their shoulders and walked away. I DO NOT RECOMMEND Super Star Car Wash if you're looking for a good wash.

On May 15, my Jeep Wrangler sustained severe windshield damage at the Super Star Car Wash location on Miller Road in Buckeye, AZ. While passing through the automatic carwash, the top roller failed to clear my vehicle's vertical windshield, violently banging it 3 times, before finally clearing it. According to the on-duty manager, this is a known issue with Jeeps due to their upright design. The machinery repeatedly struck the top of the windshield, pushing the entire vehicle backward three separate times before clearing it. Upon exiting, the upper third of the windshield was severely fractured in a spiderweb pattern. I immediately reported the incident to the manager on duty. Although the company’s website guarantees a response within 72 hours, I did not receive a final determination until June 2 (18 days later). The Claims Department denied responsibility, attributing the incident to a "thermal fracture." This explanation is highly problematic, given that the severe fracturing occurred precisely when the machinery violently and repeatedly struck the glass. Furthermore, an employee confirmed that internal cameras record every vehicle during the wash cycle. It is deeply disappointing that management chose to deny this claim despite clear physical and likely photographic evidence of mechanical impact. As a result of this experience, I am canceling my monthly unlimited wash subscription for my second vehicle and will no longer patronize this business. I advise all motorists—particularly Jeep owners—to be aware that Super Star Car Wash may deny liability for vehicle damage caused by their equipment. My insurance company will handle the replacement, and I am sharing this account to ensure other consumers are fully informed.

I've been going to Super Star Car Wash for two years. I moved out to Colorado from New Jersey. The staff at the Falcon location is excellent. There is one associate that goes above and beyond and her name is Bella. Bella always asks how I am doing. She always smiles and she always asks if I need anything. Bella is a great asset to your company.

They can not be reached when you have an issue. This is terrible customer service. They really do not care about customers just as long as they can get their money. No concern whatso ever for the issues concerning their customers.