SupermarketItaly.comReviews of supermarketitaly.com

My experience with Supermarket Italy was very good, I'm sorry for the bad experiences, but I never had problems with them, the food is very fresh and of very high quality. I will continue to be a loyal customer of this place.

i have been buying from this website for over 2 years now and they have a great selection, fast shipping, surprised by all the negative comments

Have ordered several times. Good selection and great prices. Wonderful place to shop for Italian specialities.

I ordered green peppercorns, Jared, it's been a week, nothing! I am pretty sure I got ripped off, stick to other sites. This one sucks!!

If there was a way to give a -0 star Review, I most definitely would! I have Celiac Disease. I ordered a GF item to prepare for Christmas dinner, I also ordered an item that is readily available near me (sun dried tomatoes). But I figured for the expensive shipping price, why not kill two birds with one stone. VERY close to Christmas, I received an email saying, the pasta item is out of stock, (of course, they had charged my bank account already!), but the sun dried tomatoes are enroute! That, of course, was a lie, because when they were finally shipped, the shipping date was available to view. I called extensively in plenty of time to cancel the order. No one would answer my calls, or reply to various emails, or requests to chat! So I ended up paying $29.15 for a very small jar of sun dried tomatoes, which I could've purchased for around $3.00-$4.00 in total!! Never again, I truly, truly wish I had read the plethora of bad reviews before I ordered...but in my defense, I was so happy to find an item that I was having such a problem locating! PS, I am STILL waiting on the sun-dried tomatoes, Christmas is over!! IT'S A TOTAL SCAM, PEOPLE!!

I was a permanent customer. Last order they advertised a $50 gift card with the purchase and never received it. I also ordered chocolate on sale and it had a bad taste, black chocolate white colored outside. And actually I waisted around $80 On top of that I texted them and nobody does anything

The company sent products which were 1/3 of the advertised size. Their customer service is abhorrent and I would recommend dealing with any other company but them. I have now engaged in more than 14 emails with them in an attempt to get a refund and returned the other items. They have yet to issue the refund and have just gone around in circles with their BS. There are a lot of companies out there that sell excellent products imported from italy. Supermarket Italy is not one of them they are a scam and to lie to you about their customer service promises as well as sizes of their products. If you buy from them, good luck getting a refund because I haven't had any success thus far.

It’s amazing! Everything is packed meticulously, bubble wrapped with care; and arrives safely. If you have a problem, they resolve it. I have shopped there dozens of times. It gives my family access to so much variety and quality that we would not otherwise have access to. Peruse online, and sign up for the sale alerts, and you will get excited building a cart to hit the free shipping. And even more excited when your treasures arrive. Shop their clearance section for amazing deals on close dated or past-dated items, and enjoy fresher olive oil than you would get in the grocery store. Shop by country. Shop by dietary restriction. Shop by seasonal. Shop by food type. Buy brands and sweets that you haven’t seen since you were in Italy. And enjoy a price on Marvis Amarelli Licorice toothpaste 3.8 oz, like you were IN ITALY right now. Definitely go shop online there! You have been forewarned, it may become a delightful habit/addiction. I just checked: I’ve got 15 orders under my belt already from January 2022-November 2023