SupermarketItaly.comReviews of supermarketitaly.com

I have ordered a few times in past, I did have issues with Crastan effervescente 8.5 oz glass bottles x 6 where the lids were loose which made the product not fizz ,just flat in water.they did nothing to correct the issue. Recently on the fourth of July 2024 I get a message from supermarket Italy ,stating a site wide sale of 15% off,so I went to order about $100 worth of items, their site never discounted anything, and on top of that it offered me free shipping ,due to my order baing over $85 ,but the shipping never came off at checkout either! So next day I tried calling them on their number posted,all I got was this number is disconnected!! Great! So I sent an email to them, couple days later,they replied stating just go ahead and put order in,and we will discount manually,so I reluctantly paid the order, and guess what? Nobody did anything to remove the overcharges! So I sent another email , next day they respond, saying to me,we have many issues with our site, we are aware of this! If you order again we will make sure you get the discount. Today July 9th I get another message from supermarket Italy,saint order today free shipping! And yes you guessed it they failed miserably again. I then emailed them to ask them to do what they promised,and they responded with, if you spend over $100.00 today we will. So I want everyone to know supermarket Italy cannot be trusted whatsoever, your only going to get outdated defective product,and a bunch of lies from them. I'm so done with giving this place chance after chance of making things right ,when all they serve is disappointment!! Take care..

I recently received my order. The products were exactly as advertised. I was very pleased with everything.every product was carefully wrapped and packed . I will certainly order again

I’ve ordered twice from this company and was very happy with my purchases. High quality and extremely fast shipping! I highly recommend!!!!

I ordered a lemon juice and they offered me a discount, they charged me and never gave a discount. I sent them a email asking why didn't give a discount, few day later they canceled my order. they said to me that I canceled my order, I never did that. This company is not a serious supermarket. They lie to you and my experience with them was horrible.

Great service, efficient and quick corresponding to questions. Will always shop there!

I have placed a couple larger orders with supermarketitaly and have been very pleased with how the order was fulfilled. All the products have been high quality and it has been consistent with what I thought I was purchasing. The packing job is outstanding and I like the product selection. I used trustpilot to figure out if they're legit and felt like I should come back on here to say I had a positive experience. No returns or disputes, so can speak to the resolution process, but overall very excited to have found this source. There are some products here that are difficult or impossible to get elsewhere.

They are super expensive and when something is on sale it means that it is almost expired. Basically a bunch of crooks who claim they sell Italian quality products

Excellent experience! Ordered some German rye bread packages on Thursday, delivered on Monday to our porch in TX. Very well packaged and got exactly what we ordered. Compared to the W.....t big retail chain store which cancelled my order after a week or so without giving me any reason it was a much better deal and overall experience. Thank you very much! Will be buying here in the future again!