ODIN
Violet is amazing!
Tl,dr. Loved the responsiveness of customer service. I only had opportunity to discuss with Violet. She was very prompt, kind, and professional. After doing some online research, I decided to try this company out for a behind-the-tv light setup. Long story short, there was a component delay (which I am not surprised about considering world events). However, I was pleasantly surprised by my communication with Violet. She even helped me make a modification to the order as it hadn't started production yet (changing the adhesive backing). For me, dealing with a company that provides a human connection is major bonus points. Even though I do not expect my product for a few weeks, I am very happy with my interactions with this company this far.
Response from SuperLightingLEDJul 13, 2026
Wow – thank you for such a wonderful review! I'm so glad I had the opportunity to assist you, and it's truly heartwarming to hear that our communication made a positive impression. We know that world events can cause delays, so we always try to be transparent and helpful – and we're happy we could make that modification for you. We really appreciate you giving us a try for your behind-the-TV setup, and we can't wait for you to see the final result! If anything comes up, you know where to find me. Wishing you all the best, SuperlightingLED