SuperiorpowersportsReviews of superiorpowersports.com

I ordered and paid for the bike to be sent fully assembled and ready to ride. When it got there they put gas and oil in it according to the instructions and the bike would not run. This was a gift for my grandsons birthday and I had it shipped to him in Colorado. He waited three weeks for it to be delivered and it will not run. He said he called the company but after being on hold for hours someone picked up the phone and when he tried to explain what was happening the girl said “we’re closed” and hung up on him without taking his name or number for a follow up. I am now trying to rectify this from New Jersey but I would not recommend this company nor would I use it again

This company is full of idiots. Cancelled my order 2 weeks after making it and still not on a truck for delivery. Now they are thanking me for my order!! Seriously, avoid this company like the plague.

My bike is undrivable, and it came to me with .5 miles on it it will not start they sent me new parts told me I had to put them on, which I did. It’s still won’t work, now they’re telling me it’s my problem and I need to take it to a mechanic. I paid to have it assembled and road tested, it obviously was not road tested, because it dies when I slow down if I can even get started. I only have 7 miles on it, all I did was drive it to a gas station, but then I got stranded. So this bike is worthless to me. And I can’t get they help I need. All they want to do is help me find a mechanic.

No return calls from customer service, scooter is running bad and yet still no return calls, broken Spedo cable, turn signals not functioning.....terrible terrible terrible.

My order was messed up multiple times and when I received my order it was not what they said was coming.

Awful! Awful! Awful! Order#: 49246. My name is Emily and this is my review of Superior Powersports (ironic name). I really hope the owner of this company reads this! I have spent a total of $300 and above in fixing damages on the TaoTao 49cc moped that you shipped out to me. I have been getting very little to no help and I was forced to file a dispute with my bank just to get this company's attention. I have since then canceled the dispute (which I regret even doing). I just want to say that I think I deserve compensation, but now let me get to the problems. According to the VIN#, the TaoTao ATM50-A1 has had one reported accident. I literally have the report if you want to look at it. That's an issue, you were supposed to send me a new bike in new condition, not a used or damaged one, but whatever, my grandfather was in the Navy and he helped me out, I replaced the carb, the CDI, the coil, etc. With my own money, I should add! The bike has a lot of scratches, and now the kickstart doesn't seem to be working, but in fairness it didn't work to begin with. I need replacement parts to get the kickstart working, and I also need a replacement Trunk-Black, Battery Cover, Nose Panel, Front Brake Lever and Rear brake Lever, Black because these parts are very scratched due to the shipping company that they used (that or from when the bike was in an accident). But I was told by a Michael that the warranty was expired. Are you kidding me!? I also need proof of sales and ownership, for the DMV. But no one has contacted me and no one has sent out anything. I have filed several MCO and Warranty claims, but maybe they didn't receive them, I mean alright, I'll be fair and give them the benefit of the doubt, anyhow, my experience with this business is God awful and I want someone with a soul to make this right (I doubt anyone will though). THIS IS UNACCEPTABLE! PEOPLE, AVOID AT ALL COST! I mean, what the hell? I'm in my early 20s so I don't have all the knowledge when it comes to bikes, but I do know one thing; we're talking about a bike which (apparently) has been poorly assembled by this business, heavily scratched by the shipping company, and has 1 reported accident according to a VIN# report. I was supposed to get new condition, not anything less. Oh, this is funny, when they assembled the gas gauge, it was too tight and caused it to not even move, I mean seriously lol? This company's quality control sucks!! Luckily, this was fixed. I probably could have assembled this whole thing myself with the help of my grandfather and done a better job than their supposed mechanics. That's right, folks, an elderly Navy airplane mechanic, along with a 20-year-old girl, could have done a better job than their bike mechanics! It's time for serious improvement, methinks. I REPEAT, PEOPLE, STAY AWAY FROM THIS BUSINESS!! EDIT: After posting this review, I was contacted by a Addy threatening legal action against me. That's hilarious! All the sudden? That's almost too convenient. Guess what? You aren't getting one more cent from me and this review will stay up regardless now. Congratulations! Anyway, my bank statement shows that I paid in full, I also contacted my bank and they told me the merchant has been paid, even though I paid in full despite the description and condition being incorrect, but hey, do you see me threatening legal action? No, but I should! This is absolutely pathetic, shame on you, Superior Powersports! Threatening a young woman who is of low income and from a military family, classy. EDIT: Moped was sold "as is" for half the original cost (upset over that, actually). Got tired of spending the time and money. The good news is, the DMV was able to license it under special circumstances due to merchant's refusal to provide the requested documentation. Anyhow, I hope the new order likes it and is able to fix everything. Sad! Sad! But oh well, such is life I guess. F you, Superior Powersports.

COMPLETE SCAM!! They sell broken bikes and provide no support - don't do what I did... RUN AWAY INSTEAD!!!

They broke my right blinker during pick up. The guy said he would fix it but when I got it back it just had some tape on it. The blinker still worked and it was black tape on a black bike but THATS still not fixed. The initial email reason for me sending the bike to be fixed was because of battery problems. They charged same the battery up and put it back in the bike. The total fees for "FIXING" my bike $250.00. I drove the bike about 3 miles down the road got to a stop light and the bike cuts of. Battery dead AGAIN. I had to called them but they only towed to their business where I doubt they would fix the problem so I ended paying and extra $60.00 to my personal tow man.