SuperiorpowersportsReviews of superiorpowersports.com

Warning : My experience repeats what others are saying. Before placing my order, i called in to make sure the item was in stock. As in, ready to be shipped, otherwise don't take my order. Was assured it was. Paid $1500. A couple days, email says "all set! order will be sent out by shipping company within 3 weeks." 3 weeks - "sorry, not in stock. we'll be issuing a refund within 3-7 days." That time has now elapsed, no refund, and emails are ignored. Basically this company, superiorpowersports.com, is taking orders for items they don't have. They are taking in money and sitting on it as long as possible. Just lying to customers to get an interest-free loan during a pandemic. Assuming they intend to ever return it. Never mind buying vehicles from them, this isn't a company you can trust to handle your credit/debit card. Reading other reviews here, there seems a real danger they will just keep your money and ignore your emails. I'd advise anybody else in the same boat to call their credit/debit company and initiate a "Chargeback". You may get credited right away (I did.) Or it may take 60 days or so, in which case you want to set that clock ticking ASAP. This put the power back in your hands. To be clear - to take money in these amounts, from multiple people, knowing the item is not in stock and then ignoring demands for refund - that's fraud and grand larceny. You can show this page to your credit/debit card issuer when requesting the charge-back. John Endries, owner of Superiorpowersports, and Jianxing Su - president of Veloz : I know you're not listening to your (would-be) customers whose money you've taken. But you better take 15 minutes to listen to your lawyer, this doesn't end with a fine. It ends with handcuffs.

My son saved his money to buy a go-cart. After almost three weeks they emailed to say the go-cart he ordered was out of stock. The cost with assembly was nearly $1400.00. We never received a refund, still fighting to this day to get his money back. It takes a very low person to take money from a kid and not give him anything in return.

Got the moped in 3 weeks but never got the tittle try to get in contact they deleted my account will never shop with them again

I ordered an ATV and after a week they never shipped it so I called with no response ever so I emailed them to tell them if they had not shipped it yet to return my money they sent email said it would be back in account in 12 days it's been a month now and they will not email me back or return calls and still have not gay my $1400 back I am so upset and would never recommend this place to anyone...worst place I have ever seen and they say they are the best.. I ordered 4 dirt bikes and two ATVs on another site and had not one issue this is so messed up.....

My order number is #63978. I ordered a tao tao 125cc db17 color blue on april 13th 2020. My order was confirmed april 14th 2020. I was told my order would be shipped sometime 2 weeks ago . I never recieved my tracking information or the company that's shipping my products name or number. and then they went ghost stopped answering my phone calls. and then a voicemail appeared. And it says to sum it up they are protecting their staff from covid 19 so they are behind on sending out shipping information or sending orders through processing but orders are shipped and processed. So my order is processing but says "may" on the reference date not day or nothing just "may". I'm in San Diego california so it shoulding take no longer than may 15 when I make my first payment

still waiting for my MCO for my order 61979. Ive been told it was sent to me two times. One would think it should have arrived weeks ago. Ive never been treated worse..

First purchase with this company. Purchased a used 125cc ATV before Christmas for our grandson. Big mistake! He got to ride at once if the battery died had to push it back to the trailer. Battery will not hold a charge numerous issues with it from the start. It is very hard to get in contact with anyone at the company you can only leave voicemails or emails and you may or may not get an answer. I did receive one answer told him about all of the issues he said normally the customer is responsible for the but they would send the parts needed but he needed several pictures and explanation of what is wrong. Said it would take 72 hours it has been a week and a half I have not heard from the company. We should not be responsible for repairing a brand new ATV that we just received with so many issues. The frame is crooked, the parking brake does not work, the battery is dead, there is a has leak and the front end is not aligned so the steering bars are not straight if the wheels are and if the handle bars are straight the wheels are going to the side. Plus one wheel is wobbling when riding. This is a TAO TAO new T Force 125cc

First off, I had to contact them a month after my scooter was paid off to ask where it was - and was told it had been lost so I had to wait for another to be shipped out. When we got it, the trunk was missing. I got the MCO and an invoice showing I bought the scooter the day I placed the order instead of the date it was paid off which would lead to me having to pay extra taxes. The DMV said I would have to have a bill of sale to get the scooter registered, so I contacted them many times asking for a bill of sale on their letterhead. Instead, they sent me another copy of the MCO and the invoice with the exact same information. I sent the paperwork back with a dummy bill of sale to show them exactly what I needed and told them if they would not give me one I wanted a complete refund since the scooter was useless to me. They now have my paperwork and have sent me back nothing, so I can't even prove I own the scooter - much less register it. I don't know what else to do at this point but talk to a lawyer since they're now ghosting me.