SupercutsReviews of supercuts.com

Not sure why I made an appointment. Scheduled a 1:25 slot and arrived on time… it’s 2:00 and no acknowledgement they are running behind. And to make matters more annoying, another patron with a 2:00pm appointment walked in at 1:50 and went right in. Pretty disappointed.

I usually visit the sports barber in Ephrata excellent haircut every time I could not get in soon enough so I visited your store first time ever it's the choppiest haircut I ever received in my life I think I'm 68 years old yeah I got hair growing out of my ears he trimmed the right ear not the left ear pathetic didn't know it all till I got home I'm sorry I left him a $5 tip never again!

I hate social media! Not all Supercuts are the same. My Supercuts on Marie Dr in Middletown is awesome. These girls work hard for little money and often I’ve seen No Tip. Please don’t harm everyone because of 1 bad place.

Before i went to supercuts i made an appointment for 2 pm got there right bat 2 made sure i wasn't late there was one boy there waiting so he was next so i waited and a guy and his son walked in and said he had an appointment but he was late and couldn't make that appointment in my eyes that makes him a walk in so what do they do they called him before me so my appointment is good for what i felt like i didnt matter to them i been going there for the last ten years i guess it's time to find somewhere else to cut my hair

Maddie makes all the difference in the world. She is professional, courteous, and is an extremely excellent stylist. She genuinely cares, listens, and has a plan and has coached me through every step of the way. She helped me purchase the products I need and taught me how to use them and how to style my hair. I'm growing a very short style to a long style and Maddie has helped me know what to expect at every stage and provided insight and techniques to attain that goal which can take 1-3 years. She's helped me realize it is possible and encouraged me every step of the way while managing my unmanageable hair and taming it as it goes through the various stages. Thank you so much for your expertise and support Maddie! God bless you!!!

Supercuts - Ilford Codi has cut my hair for the 4th time and I would not trust any other member in the salon. Codi is professional, expert at his job and respectful. I found the other staff members being dishonest overcharging and making excuses, despite not having the shampoo package. There was no mistake but clear dishonesty. It is unfortunate, that the ladies cannot maintain professional attitide as in the Stratford branch. If it was not for Codi I would rather visit the other branch or the Rush Hairsalon next door. I observd unhealthy dynamics, a lot of gossiping and smirking at customers. Shame!

I made 3 appointments with Terri. The first time when I show up she had problems with her mother. Ok, I understand-you have to take care of mom. The second “appointment “ was also a no show for Terri. Again, something with her Mother. Luckily for me there was someone there that cut my hair and did a good job. Not quite as good as Terri but very close. Then I call to make an appointment for 3/9/23 at 9:30 am. I spoke with Terri herself and made the appointment with Terri for 9:30 am. I show up and the place is closed!!! No one inside. I called the salon number and got no answer. I waited until 9:45 am before leaving. I did call Terri after I got home and asked why I had been stood up 3 times in a row. Terri responded with “Sorry about that.”? REALLY?!?!THEN HAD THE NERVE ASK IF I WANTED TO COME IN THAT AFTERNOON!!!!!! I TOLD HER THAT I WAS DONE WITH HER AND SUPERCUTS !!!! I guess that’s why there are so many negative reviews about this company. I have sent several emails to Supercuts since 3/9/23 and have yet to receive any response at all. If you are in Jacksonville, Florida DON’T GO TO TERRI AT SUPERCUTS!!!

Edward Scissorhand run amuck! Dena haggled 12" of mane. No wash, no style as requested. A whole 10-15 minutes of my life ... I can't regain! Humiliation ... to say the least! There's salons & chop shops! There's stylist, beauticians & barbers ... neither apply to Dena! Maybe a first grader's first experience with scissors! One Star is too much!