Mandy
I am a regular customer of super cuts…
I am a regular customer of super cuts Birmingham bullring . On my previous visit I was served by jenny who understood my curly ethnic hair and her customer service was really good so I also bought other products she recommended.on the visit. However I was deeply disappointed on my visit today the girl who I think was polish I’m not sure though because she hardly spoke to me she had her hair short I think and a light colour she’s was their this afternoon when I went in . I’m very unhappy as this lady apart from ask me what I wanted done didn’t speak another word to me. I felt so uncomfortable throughout the whole ordeal and my hands were clenched throughout with nerves . I don’t think she had a clue how to cut my hair and when I tried to talk to her twice during my visit she either didn’t hear me or it went straight into the ether . I have never had an experience like this before in supercuts and for the price you pay I think she should have showed me a bit of interest . Needless to say I didn’t buy any other add on products because she didn’t talk to me throughout the whole time. I think that this will be my last visit as I couldn’t wait to get out of there and I’m not too happy with my hair either as the mere fact she treated me this way has ruined the experience for me . I am Deeply disappointed supercuts you are better than this . Date of experience: 13 January 2024


