SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Great
818 approved reviews, newest moderated first
Gabriel S.
Everyone was so very kind and helpful when helping me take care of my waranty order.
Response from SUPCASESep 18, 2026
We're glad our team was friendly and helpful while handling your warranty order. We always strive to deliver a pleasant experience for every customer who reaches out to us.
George F.
Jackie was able to resolve my problem. I know I purchased the case for my IPhone 17e in March because that is when I purchased my phone. I could not locate the receipt. Jackie gave me the solution to purchase another belt clip. When I ordered the replacement I must have deleted the order by mistake. Happy that I can use the clip again.
Response from SUPCASESep 17, 2026
It makes us happy to hear Jackie helped sort out your situation smoothly. We’re glad you can get your belt clip back in use and enjoy your case again. Feel free to reach out anytime you need further help.
Chomimik
Even though I forgot about registering product for extended warranty and had a piece of my iphone case broken out of nowhere (it was exactly one day before end of 2-years total guarantee period) - they replied within a day, accepted the claim, provided me the instruction to register the product for extended warranty, and ensuring Im satisfied with the result of the claim. Amazing customer support!
Response from SUPCASESep 17, 2026
We’re thrilled our team could assist you right before your warranty expired. It means a lot to us that you had such a positive experience with our support process. We always aim to make warranty claims straightforward for every customer.
Julio P.
I ordered the Unicorn Beetle Supcase for my 5th gen 12.9 Ipad Pro. It arrived and and I was pretty pleased with it. It seemed durable, sturdy and the placement for the apple pencil was super convenient. But then I noticed that the pencil wasn't charging. It would only charge if I squeezed the case tightly. I reached out to supcase and they did a little research into my dilemma and felt the case wasn't defective, but sent me a new case anyway. Its working properly now, so something was up with it. So, with that being said, I'm happy with my case and with the company for doing what they could to make it right. I recommend Supcase, because even if for some odd reason you purchase an item from them and have any issues, they'll resolve it and thats what matters.
Response from SUPCASESep 16, 2026
We really appreciate you sharing this detailed experience with our Unicorn Beetle case for your iPad Pro. It brings us joy that the replacement case fixed the Apple Pencil charging issue and that we were able to make things right for you. We always aim to go the extra mile for our customers.
Buyer
They took care of my issue and stayed in contact with me while I was trying to figure everything out.
Response from SUPCASESep 16, 2026
We love staying in touch and walking you through the whole process. It’s a pleasure to get your issue fully resolved.
Peter
Had an issue with my case and contacted support agent was very helpful and resolved my problem within minutes and I received my replacement really quick thanks!
Response from SUPCASESep 16, 2026
We’re happy our support team could sort out your problem quickly and get your replacement on its way. Your kind words mean a lot to us.
Suzanne
Great experience. I ordered the wrong case the first time. I was sent a return slip and was able to receive a full refund. In the meantime ordered the right case and received it in no time. The case is well made and very strong. I’m sure it will protect my new phone. Thank you
Response from SUPCASESep 16, 2026
It’s fantastic everything worked out smoothly after you ordered the incorrect case. We hope your new sturdy case keeps your phone well protected.
michael U.
Great customer service very helpful.
Response from SUPCASESep 16, 2026
It makes our day to hear our team was helpful for you. Thank you for sharing your feedback.