Calm
Excellent customer support!
Excellent customer support!
Response from SUPCASESep 22, 2026
Thank you for your kind compliment. We always aim to help resolve your concerns quickly and effectively whenever you need assistance.

SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Great
818 approved reviews, newest moderated first
Calm
Excellent customer support!
Response from SUPCASESep 22, 2026
Thank you for your kind compliment. We always aim to help resolve your concerns quickly and effectively whenever you need assistance.
Pat D.
Very simple and quick resolution process.
Response from SUPCASESep 22, 2026
Thank you for your feedback. We strive to keep our process straightforward so you can get your issues resolved without unnecessary hassle.
Thomas C.
The case looks impressive and till date found it to be sturdy in spite of a few drops of the phone. HOWEVER I am still unable to determine the convenient position to hold the case with one hand and use it. When placing the fingers thru the ring - did not fing it comfortable. MAYBE other users or the mnfrs could advise on the comfortable positioning of the figners thru the ring for "one hand held' usage.
Response from SUPCASESep 22, 2026
Thank you for sharing your honest feedback on the case. We’re glad it has held up well and protected your phone through those drops. We will pass your feedback about the ring grip comfort along to our product team for future design improvements. The ring stand is designed with flexibility in mind, and many users adjust the angle of the ring to find a hand position that works best for their hand size. You can try tilting the ring out at different angles instead of keeping it fully extended, which often eases the strain when holding the phone single-handed. It may take a little time to find the sweet spot that fits your grip.
Rich
Great service and products. Just be prepared some of the cases and clip on Wallet can be quite heavy. They definitely can stand up to heavy wear and tear. They protect your phone, your cards, etc.. It’s nice to have a tripod with you wherever you go.
Response from SUPCASESep 22, 2026
Thank you so much for your thoughtful feedback. We’re happy to hear you appreciate our service and the reliable protection our cases offer. We understand that the wallet attachment adds extra weight, as extra durability and card storage come with some trade-offs. We value your input and will share it with our product team as we keep refining our designs.
MB
Good Service
Response from SUPCASESep 22, 2026
Thank you for your kind words. We’re glad we could deliver a positive service experience for you.
Maria L.
Wonderful customer service! This is why I have exclusively used SUPCASEs for my watch and phone(s) for the last five years.
Response from SUPCASESep 21, 2026
Thank you so much for your continued trust and support over these five years. It truly means a lot to us that you’ve chosen SUPCASE for all your devices, and we will keep delivering reliable products and great service for you.
Rich B.
Mariam and Heather gave outstanding customer service. I had a minor issue, that was probably caused by leaving my phone in direct sunlight, inside my hot car. I inquired to ask about purchasing a screen cover, and they warrantied the entire case! I still can't get over that.
Response from SUPCASESep 20, 2026
We’re thrilled to know your issue was resolved smoothly. It means a lot to us that you had such a positive experience with our support team. We keep working hard to deliver reliable service for every customer.
Matthew L.
I'm new to Supcase, but I really like the products y'all offer. When there was a slight delay in shipping my UB Series case due to it being a promotional offer, I got rather panicky. But the lady at CS assured me i had nothing to worry about and that my case was being prepped for me. I really liked her. And so far I'm impressed with the UB Grip for my Z Fold 8 Ultra. Very durable without being overly bulky. I will be a re-peat Supcase customer. 🙂
Response from SUPCASESep 20, 2026
We’re happy to welcome you to the Supcase family and glad that our support team was able to ease your worries about the shipping delay. It’s fantastic to hear how well your UB Grip case fits your Z Fold 8 Ultra, striking a great balance between sturdy protection and a slim profile. We look forward to serving you again for your future device protection needs.