William H.
Terrible customer service
Terrible customer service. Sent multiple emails for a return of product. Never got a response.
Response from suparee.comMay 21, 2026
William, sorry about that. At the time our support team was stretched thin and your emails slipped through—that's on us. We've since added dedicated support across both email and inbox, so response is much faster now. Appreciate the feedback, and if you ever need anything, we're here.
