Eric A.
Got Fog
The lights are great. Packaged well, made well. Customer support non existent.
Response from suparee.comMay 20, 2026
Thank you—really glad to hear the lights, packaging, and build quality impressed you. That means a lot. On the support side, you're right, and I'm sorry about the earlier experience. We've made things much better since—both email and inbox are now handled by dedicated support teams, so response is faster and more consistent across every channel. If you ever need anything, we're here.
