Transform your jeep and Harley Davidson with SUPAREE headlights and accessories, we offer accessories for jeep wrangler JK, JKU, TJ, JL, JLU, JT, YJ, XJ, and Harley Davidson. also portable power station.
suparee.com (suparee.com) has 114 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Showing 25 reviews with 1 star · Clear filters
Barry S.
I tried to ask for a return/warranty on an inop light. I didn’t receive any response
Response from suparee.comMay 30, 2026
Sorry for the lack of response to your emails—that's on us. We recently upgraded our support team and your message was missed during the transition. I've just sent you an email about sending a replacement set. Please check and reply when you can. We'll get this sorted for you.
Nelson P Reyes S.
No problem with item support services need improvement to return item had many issues
Response from suparee.comMay 14, 2026
Thank you for the feedback. Sounds like the return process gave you too much trouble, and that's on us. We're working on making support and returns smoother. Sorry for the frustration, and appreciate you letting us know.
Vera A.
Product was horrible ripped while I was trying to get it on the first time
Response from suparee.comMay 21, 2026
This is completely unacceptable, and I'm really sorry. A product should never tear during the first install—that's a serious defect and clearly on us. We've flagged this with our production team to make sure it doesn't happen again. More importantly, I want to make this right for you. I'm sending you a follow-up email from [email protected]—I'll personally arrange a free replacement or a full refund, whichever you prefer. We'll get this sorted immediately.
Randy B.
I purchased a tonneau cover for my Jeep. The item arrived quite quickly, unfortunately, that is where the "good" ends. I received a different item than pictured on the website. I called and emailed FOUR times with NO RESPONSE. AVOID THIS COMPANY. CUSTOMER SERVICE IS HORRIBLE.
Response from suparee.comMay 21, 2026
I'm really sorry—wrong item shipped, and four calls plus four emails with zero response is completely unacceptable. That's on us. We've since improved our support so no message gets missed across any channel. I'd like to make this right. A replacement or a refund—we're open to either and happy to work something out with you. Just reach out at [email protected] and I'll personally take care of it.
Luke T.
fog light halos do not last, halo on driver side fog light has gone out only 25% still lights up after only 3 months of use
Response from suparee.comMay 21, 2026
Sorry about that—a halo failing after only 3 months is not normal, and that's on us. We'd like to help you get this resolved properly. Please reach out at [email protected] and I'll personally make sure it's taken care of. Also, thank you for the feedback—we've shared this with our product team so we can keep improving.
Jason B.
I ordered a product for my wife for Mother's Day. It showed on Shop that the order was placed. The money came out of my account in under 10 minutes. 2 weeks later and I still hasn't received shipping info, a tracking number, or the product. I sent no less than 6 emails and called their "Customer service" number at least 50 times. They were always "Kicking it outside work hours". I left a bunch of messages with no reply. When I finally heard from someone it was a 3rd party customer service who promised to "Escalate and prioritize my email" with Suparee and I would hear back from someone in 24-48 hours. I'm STILL waiting on a reply, my freedom panels carrier bag, or a refund. The woman I spoke to sounded like she was on a headset and working off of a laptop in the middle of a busy city. I could hear car horns and motorcycles going by. Do yourself a favor and forget you ever saw their website. What a waste of time and money. Spend your money elsewhere. I thought they were a reputable company but it appears to be another money grab scheme.
unhappy C.
order was not fulfilled - complete failure on your part
Abiu H.
I ordered a complete set of low beam, high beam and fog lights from Suparee. I received an incomplete order and the low beam bulbs I received were another brand of bulbs! The communication with this company is the absolute worst. Its mid March and no resolve and still havent received fog lights....DO NOT BUY ANYTHING FROM THIS COMPANY! SAVE YOURSELF!
Response from suparee.comJun 2, 2026
I'm truly sorry—receiving an incomplete order with the wrong brand bulbs and still no resolution by mid-March is completely unacceptable. That's on us. We've since overhauled our support team to make sure no message gets missed. Please reach out to me directly at [email protected] with your order number—I'll personally get the missing fog lights and correct low beam bulbs shipped to you immediately.