KEVIN C.
Communication was excellent
Communication was excellent. Shipping was great. Installation was simple with three adult men. The sauna is fantastic. We love it.

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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388 approved reviews, newest moderated first
KEVIN C.
Communication was excellent. Shipping was great. Installation was simple with three adult men. The sauna is fantastic. We love it.
Jimmy
I looked all around the web at all the sauna options and when I connected with Sun Valley, my search came to a quick and satisfying end! The sauna showed up in about 10 days dropped off in front of my house. Its mostly pre-built and we just had to latch the panels together and it was done in about an hour. Just used it for the first time last night and it was fabulous!
Rob B.
Greaet experience from start to finish. from my initial questions, to ordering, delivery and my final assembly, I am thrilled with my Sauna and Heater. every touch point with Sun Valley Saunas was 5 stars.
Letilya C.
So far I’m enjoying my sauna. The only drawback I have found is the length of time it takes to heat up to the desired temp. I have to turn it on and set it for at least 45 min prior to entering. Fortunately that’s the only drawback and overall I’m having an enjoyable experience. Sun Valley thus far seems like a great company to shop and I look forward to our continued long last relationship!
Response from Sun Valley SaunasJun 13, 2026
Thanks Letilya! 45 minutes is a bit too long for the Maxxus Seattle to get to temp. We'll give you a call to make sure everything is working properly.
William N R.
From the initial order to delivery and install it has been a smooth pleasant experience. Customer service was a big help in choosing the sauna that I needed.
Response from Sun Valley SaunasJun 11, 2026
Thanks William!
Mac
The traditional sauna is great. Easy to assemble and very nice. Gets very hot and feels great. Replaced my infared with this one. Very classic and well made.
Response from Sun Valley SaunasJun 11, 2026
Awesome Mac! Thanks for the review!
Aleksander M.
Great customer service and very professional.
Response from Sun Valley SaunasJun 11, 2026
Thanks Aleksander!
Andrew F.
My experience with Sun Valley exceeded expectations.
Response from Sun Valley SaunasMay 14, 2026
Thanks Andrew!