SunstatehempReviews of sunstatehemp.com

Response from SunstatehempJul 27, 2023

Hello ! I am sorry but we just checked our emails and phone log. We do not have a call from you neither any emails. We are so sorry for any confusion here and sorry you feel this way. We want to still assist you and make sure you get what you paid for, it couldv'e been a mistake by one of our new employers that;s in training. We will create an investigation and get back to you by tomorrow via email with the information we have on your account. Once again we do apologize for any confusions.

Response from SunstatehempMar 8, 2023

Hi, Sorry to hear this as we searched our emails and we found no email using your name, order number, or email address. Please email us at our customer support email address for further assistance. Email address: [email protected]

Response from SunstatehempMar 8, 2023

Hello Matt, Please allow us to apologize and fix this issue as this wasn't brought to my attention. We sent you an email, please respond.

Response from SunstatehempJan 9, 2023

Hello, We're so sorry to hear that, they're different packers and we're not sure who packed your order but we will begin an investigation to make sure this issue will never happen again. There's not much we can do about a free gift but I do understand your concern and will like to provide you with a 35% off discount for your next purchase. Please check your email for further information,

Response from SunstatehempJan 5, 2023

Hello, We're sorry you feel this way but please be aware our website is very informational in regards to all the products we have available for sale. You're also able to contact the customer service department for further information. Also, all of our products are 100% sealed inside and out before we ship any orders. We do also apologize for the inconvenience if you felt as if someone was rude to you as we tried to assist you with even overlooking our rules to make you happy.