Xiangni H.
amazing service
Warren Grennan is the life saver for our solar panel. After suffering the bankrupt of sunpower (none of the customer service number is working), we are so happy to have it fixed. Strongly recommend.

NOTICE: LEGACY SUNPOWER CORPORATION HAS CEASED OPERATIONS.As of August 5, 2024, SunPower Corporation filed for Chapter 11 bankruptcy. This legal entity is no longer active. Certain assets, including the SunPower brand and name, were acquired by Complete Solar, which now operates as the new SunPower Inc. For New Customers: Please visit the new SunPower profile (trustpilot.com/review/us.sunpower.com) or visit sunpower.com to learn about current services.For Existing Customers (Pre-Sept 30, 2024): If your system was installed by the former SunPower Corporation, please note that the new entity does not hold your lease or warranty. For information regarding legacy systems, bankruptcy claims, or warranty support, please visit https://us.sunpower.com/warranty-and-service-coverage
Legacy SunPower Corporation (Out of Business) (sunpower.com) has 480 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Xiangni H.
Warren Grennan is the life saver for our solar panel. After suffering the bankrupt of sunpower (none of the customer service number is working), we are so happy to have it fixed. Strongly recommend.
Dennis D.
the technician Warren Grennan came on time and investigated all the system and he is very skillful and very helpful to explain what is the issues and worked very efficient to solve my problem.
Erika
I really hope that SunPower realizes what an amazing employee they have. He was very kind and profesional throughout the whole process. He was able to fix the mess the previous "technician" made. There was no way my system would have functioned if it wasn't for Warren. Once he was done, he took the time to explain how my system worked and how I could see my data. We truly need more Warren's.
Response from Legacy SunPower Corporation (Out of Business)Sep 18, 2024
It is wonderful to read about your recent tech visit. Thank you for sharing your exceptional experience, Erika.
Kevin A.
I had the pleasure of having Warren replace my broken PV unit, and I couldn't be more satisfied with the service! Warren was on time, professional, and exceptionally friendly. He took the time to explain the process and made extra assurances to ensure the job was done correctly. His attention to detail and dedication to quality work are truly commendable. I highly recommend Warren for any solar panel needs!
Response from Legacy SunPower Corporation (Out of Business)Aug 5, 2024
Kevin, thank you for sharing your exceptional experience. We are delighted to know your service rep was able to amicably assist you. Thank you for helping us change the way our world is powered!
Frank D.
Our Sunpower Solar system with Sun Vault Battery became operational in January 2024. The system operates as designed and is saving money as promised. However, mySunpower Ap has been down several times during this time. Upon reporting this, I was assured that the system issue has been permanently resolved. I also had questions regarding the capacity and discharge of my battery. Mr. Naidoo explained in layman's term the operational cycle to my satisfaction. I researched 6 solar companies prior to contracting with SunPower and found them to be superior in product efficiency and quality. I am a very satisfied customer.
Response from Legacy SunPower Corporation (Out of Business)Jun 13, 2024
Frank, we're delighted to read about your recent amicable experience. We've passed along your sentiments to your case manager as well as the team and appreciate you bringing this to our attention. Thank you for helping us change the way our world is powered!
Daniel A.
Warren Grennan just helped activate my solar system today! He did an amazing job and has an overall amazing customer service! He is kind and knowledgeable and help me get my app working on my phone to track my panel progress! Definitely recommend sun power because of people like him!
Response from Legacy SunPower Corporation (Out of Business)Jun 6, 2024
Hi Daniel, we're happy to read your satisfaction with your recent system activation and app. It is great to know you had an amicable experience. Thank you for helping us change the way our world is powered!
Brian M.
My wife and I moved in on mid January 2024 and Sunpower took awhile to activate and were told to do it manually but no green light on the PV monitor. They sent a tech over and I met Warren Grennan and he did a splendid job with quality work. He took his time to make sure everything is up and running. He answered all my questions and guided me through the sunpower app. The green light is now on the PV monitor. Thank you again Warren Grennan!
Response from Legacy SunPower Corporation (Out of Business)Apr 15, 2024
It is wonderful to read that you had an exceptional experience, Brian. We're glad that Warren was able to provide you an amicable and informative visit and get your system up and running. Thank you for helping us change the way our world is powered!
Travis W.
I just bought a new home in Santee and I met my SunPower tech Warren Grennan when he was doing maintenance on my neighbor's home. I asked him for some insight on my home and he took the time to educate me on the type of solar panels I had and what to expect. Fortunately, it was good news that I didn't need additional panels. Once we moved in I had SunPower come out to make sure everything was working properly. That was a good move because there were some things that needed to be upgraded and reconfigured to work optimally. Warren set up shop in my garage and walked me through the app on my phone and let me know what to expect consumption and usage wise. He was very thorough and kind. Warren made sure I didn't have any questions before he left. I even picked his brain about battery walls which I plan to do once we decide what kind of electric car we will buy in the future. I wish more companies had a Warren they could send out to make sure these things are done correctly. Thanks for taking care of us! Lastly, I was told by our community that this process could take weeks/months. This isn't even our second week in our new home and we are already up and running. #Awesome
Response from Legacy SunPower Corporation (Out of Business)Apr 10, 2024
Travis, we're delighted to read that your installation experience has exceeded your expectations. It is wonderful that Warren was able to provide you with amicable and in depth information regarding your new system, the app and a future battery wall. Thank you for helping us change the way our world is powered!