Daniel S.
Amazing work by Ryan Kepp in Gardena
First time with a solar system. Honestly I was super disappointed when the given walk through steps didn't work and customer service couldn't seem to find the issue. On the other hand, they scheduled me for a technician visit at no charge. The technician i got was a gentleman by the name of Ryan Kepp and he was super friendly and came early and began working on the system immediately and cleanly. Not even 30 minutes in, he and another technician found out the issue was due to a mistake made upon installation (which isn't good looks for the company), and got our system working same day. We are producing power now and have a follow up visit due to the installation having been done wrong on the entire building (townhouse complex). I'm confident with Ryan working on our systems, that everything will get up and running properly in no time.
Response from Legacy SunPower Corporation (Out of Business)Apr 20, 2023
Daniel, we are happy to read that you had an amicable experience with your technician. It is great to know that they were able to quickly resolve your issue and communicate with you on the next steps. Please reach out if there are any further issues as feedback is always appreciated and we are happy to help. Thank you for helping us change the way our world is powered!




