Legacy SunPower Corporation (Out of Business)Reviews of sunpower.com

I recently had sunpower installed but wasn't able to get a connection through. Despite the setback, sunpower tried their best to provide a solution. This review is for Mike Leporati and his diligent/effort in providing the best service possible. Mike went above and beyond, ensuring the device is in an optimal working state and even provided invaluable inputs in how to maximize the system.

Warren Grennan came out to see what was wrong with my solar system. What started out as a routine job turned into a nightmare. Long story short, my system was not installed very well and was also pre-commissioned incorrectly. Warren arrived on time and saw everything that was wrong and went above and beyond expectations to make everything right! He is very knowledgeable and personable and assured me over and over that he will not leave till the job was done correctly!! Warren did an outstanding job!! People like him are a valuable asset! Thank you Warren.

Our initial installation setup was incomplete for the new home. Warren G came to fix it. He was very professional and knowledgeable. He made sure everything was working as expected and activated the panels. Thanks Warren!

Warren G. is very professional, friendly and he knows what he's doing. He is the best technician I ever dealt with. He made sure that my solar will work and run as expected. My family is super happy with the service he provided to us. Thank you so much Warren!

My solar panels has been sitting on my roof for 3 months being useless, the company won't answer my emails or texts anymore. The person helping me was either fired or blocked me because my emails can't be delivered anymore. He was also contacting the wrong power company it seems as I am with Edison and he was telling me PG&E would not answer him about the PTO. I'm in the middle of summer wasting energy with a fancy super expensive tile on my roof. Edit 1: The company contacted me and let me know that the electric company has not approved my PTO, and gave me a new deadline which is fair, I'll modify my score for now to three stars as I should not have use Trust Pilot to get this information. I'll add more stars if they keep up with the customer service once the PTO is granted. Edit 2: The power company has finally approved my documentation and once again SunPower has been ignoring me for almost a week. I’m having the worst customer service ever. Last time all they did was send me a generic email, not even contacting me directly. Changing back to 1 star, sorry. Update to 2 stars for now. Edit 3: After contacting the city, the home builder, Sun Power and SCE, I could finally get my PTO and started getting Sun energy. At the end it was SCE's fault not Sun Power so I'm giving back the stars. I'm still debating between 4 or 5 stars as the service was good but then sometimes they were a bit rude... the last person I talked to was wonderful and fixed the issue within mins so I'll keep 5 for now.

Warren was super nice and knowledgeable. He fixed the wiring in the central control computer and the transformer wiring in the circuit breaker board which was left unfinished by some irresponsible former employee, so my solar panels could be up and running.

Julian got our system working and even helped us connect everything in the app. Arrived on time and explained the system’s capabilities well. He diagnosed all the panels and found defects on some of them which they will replace. Overall excellent service.

Julian did a great job putting the finishing touches on our new home!