SunoReviews of suno.com

Paid subscription not activated, support not responding I paid for Suno Pro Annual and received a Suno/Stripe receipt, but my account still shows the Free plan. I contacted billing and support services with the payment details and a screenshot, but I have not received a human response so far. This is a billing/subscription issue, not a feature complaint. I expect Suno either to restore the paid subscription or refund the payment. **UPDATE:** I eventually opened a chargeback through my bank. For this type of dispute, you generally have up to 120 days to dispute the transaction, depending on the circumstances and your card issuer. The dispute has now been resolved in my favor, and the full amount has been returned to my account. It appears that Suno did not successfully contest the chargeback within the dispute process. So if you have paid for a subscription, have not received the service, and Suno support is ignoring you, I recommend contacting your card-issuing bank and disputing the transaction instead of waiting indefinitely for Suno to respond. Keep your payment receipt, screenshots showing that the paid plan was not activated, and copies of your attempts to contact Suno support. These can be used as evidence for the dispute.

AVOID AVOID AVOID!!!! There are no working options to cancel your subscription, and there is even less customer support. I have been trying to get on contact with Suno for a few months now but the only response I got, eventually, was that repeat support request submissions would put all requests I submit to the end of the queue and would take longer for a response! They have continued to charge my account so all I can do is dispute the charges with my bank. In addition, the system is not good at all. A lot of other programs are far better than Suno. So don't waste your money or your time, they are thieves offering a low standard program that make it impossible to get out of. How they are still in business is beyond me.

I have been a paid Pro subscriber, but I have been locked out of my account for over a month due to a phone number formatting issue in Suno’s login system. I have contacted support multiple times and provided all requested information, but the issue remains unresolved. I am still paying for a subscription that I cannot access. My Pro account handle is “ceresdigital”, and I am continuously redirected to the wrong account when logging in. The product itself is great, but the customer support experience has been extremely disappointing. I hope someone from Suno can finally help resolve this issue.

Ich wollte gerade einen Song nach Instrumental- und Voice-Track splitten, weil ich einfach eine Instrumental-Version erstellen wollte. Mit Entsetzen habe ich festgestellt, dass die "Get-Stems"-Funktion angepasst, angeblich "verbessert" wurde. Statt einer gesamten-Instrumental-Spur bekomme ich jetzt 10 Instrumental und 2-Voice tracks auf einmal. Was soll das bitte jetzt? Was will ich mit einer Spur, wo ich nur an zwei Stellen im Lied eine kurze Trommel-Sequenz habe? Wie kann ich jetzt eine komplette Instrumental-Version bekommen? Ich habe es mit einer Neugenerierung versucht, aber statt der ursprünglichen Länge von knapp über sechs Minuten waren es dann nur mehr etwa zweieinhalb Minuten. Suno wird leider immer mehr unbrauchbar. Außerdem, was ich eben entdeckt habe, ist ein absolutes "NO-GO"... Es wurden von mir einfach Songs automatisch in meinen Papierkorb geschoben, aus welchem Grunde auch immer. Ich musste Songs wiederherstellen, die ich klar in meiner Bibliothek behalten wurde. Was da passiert ist, DARF nicht passieren, ist aber.

Suno let me login with my normal personal email address (non @gmail.com), let me sign up for a subscription. Billed me. But requires I use a @gmail account to sign up, or be an Apple owner, which I don't care to be. They have taken my money and locked me out. Suno customer service told me to go jump in a lake. They are thieves.

I made a mistake by choosing yearly plan at black friday. In their FAQ they say we can be refund 11 months if we did that mistake. since then enter a 6 months of wind desert with the support. I had to call my bank and ask for a dispute because they didnt respect their FAQ and gives no answer for months. For an unknown reason my bank didnt accept the dispute (i think suno knows so they do what they had to do to block me) and then they magically answer that SINCE THE BANK HAS REFUSE THEY CANT REFUND ME LOL. Product is great but the worst support in AI history, they are here for money nothing else

takes your money and your points, when months runs out, u cant see your like either,,diffidently not gonna pay for this, not worth the money, rip off

Suno ist der letzte Dreck. Da zahlt mich einen Haufen Geld und man kann nicht mal seine eigenen Kreationen die of schon viele Jahre alt sin hochladen, ohne das da sofort ein oranges Fester aufpopt. Dort steht dan dass ich den Song wegen Übereinstimmung mit dem Internet nicht nehmen dürfe. Urheberechte würde sonst verletzt werden. Auch die Qualität der von Suno generierten Tracks sind einfach nur zu Ko... Sie klingen allesamt nur gleich und es ist egal welches Genre es ist. Leute ich kann euch nur wärmstens an Herz legen. Nehmt euer Geld lieber und werft es den Hühnern zum Frass vor. Also wirklich es ist nicht wirklich Nutzbar.